Well, it doesn't look as though anyone else on GN has had the same problem, but just in case it's of help to others....
I decided to up the security level on DH's account by following the instructions re sending a photo of his passport, then scanning his face. And it worked! So he now has a 30 day Covid pass. And all the tests he has reported are on there too, including the positive one back in October.
Seems it’s now Harry’s uncle - the Earl of Spencer - having his turn at a “tell all” book.
Has anyone supported an AC to establish contact with their child?
Strictly 2026- Remembering Sparklefizz.


Of course it doesn't!