Do you not have someone to help you?

Grammaretto

Fanny ((hugs))

The form also tells me to write the postal address of my Bank or Building society. Since my Bank branch has been gone for 2 years now - how do I know their address?

If you still get statements, the bank address is printed on it, (well, it is on mine).

It probably won’t be a local one, just a ‘national’ address maybe.

And without wishing to sound ‘ageist’, so often it is quite obviously ‘young’ call handlers at the other end of the line, who cannot imagine why you can’t just do everything immediately, over your phone or whatever. No concept of how complicated it can all seem in this digital world.

I’m not ancient, but my own DS cannot grasp why I find certain things complicated to do, and also, if I have done them before, or had it explained before, cannot remember how I did it, without having to ask him again!

Fanny ((hugs))

The form also tells me to write the postal address of my Bank or Building society. Since my Bank branch has been gone for 2 years now - how do I know their address?

Grammaretto I am finding the same problem with my energy provider regarding the £66 per month credit to my account which should have been credited from 1st October and not been actioned as yet,they want pictures of my meter and meter serial no.They said they will then send me a voucher !!!
Why do they need to send a voucher I am not on a PAYG meter I pay every month on receipt of my bill after sending in the readings its so difficult getting people to understand what is needed I just give up sometimes.I am at a loss as to what to do next.

And I’m not even old, MrFC is, and I was ill.
It’s apparent that lots of people just can’t empathise, or even imagine the difficulties that anyone can experience throughout the course of their life.

Oh, loads of similar things and times over the past couple of years.
Even when you explain that you need help it goes in one ear and out the other.

Me: ‘Can you send it to me please?’
‘Just come and pick it up!’
‘I can’t leave the house’
‘Can someone fetch it for you? A friend or relative?’

Oh, why hadn’t I thought of that
?