Ordering on line

I order far too much online…?….but never have any problem with delivery..

I think it depends a lot on the company and the area.

I've generally had good service from Evri but, around here, Yodel is useless. Royal Mail is usually fine because we're rural and have a regular friendly postman who is really helpful. When he's off, his replacements aren't always as reliable.

It's a case, I think, of trial and error to see which companies are OK in your area, then trying to stick to buying from places which use them and not the unreliable ones.

I do most of my shopping online now. The couriers are a mixed bunch - Amazon, DPD and DHL are fine here but I groan when I hear it’s going to be Evri or ParcelForce. The latter have twice returned parcels to the sender saying they hadn’t been given a complete address - they had. Anything coming with the postman always turns up when expected, no problems. The only downside of online shopping is the amount of packaging to be disposed of!

I started on line shopping over even years ago after hip replacement. Our son was working away daughter at uni husband running our business so I had no choice. I admit I had a few hiccups but I have to say I cannot complain. In lockdown the food delivery’s were most welcome. I should have share in a particular company who I cannot fault and they just keep getting better.
The biggest problem I have had was with Royal Mail putting cards through the door saying they couldn’t deliver my parcel. We have opened the door to them knowing full well they didn’t try to deliver a parcel it was still at the sorting office. DHL are the same we are never able to track parcels. I have learnt to not purchase from companies that use these delivery services.
Now I still order on line it’s much better than going to a store roaming around trying to find staff to assist with an enquiry.

Allsorts*
Don’t give up. We all have a glitch now and then.

I went through a phase where I had items delivered to a local shop which was fine provided I could carry them to my car. Larger or heavier items are delivered to my house.

I have an Alexa and she is very helpful, narrowing down the delivery time to around 2 hours but that is after the delivery fellow is up and running.

I used to moan about packaging-Amazon has listened to me and yesterday's ceramic heater arrived with no packaging. It was only on my front doorstep for seconds but that is not the point-anybody passing could see it and think that may be useful.

Not all delivery drivers ring the doorbell and have the cheek to say it was hand delivered when it was dumped.

If the curtains were really creased Ladyleftfieldlover tell me how you managed to uncrease them. I’ve never had much luck.

I have used online ordering a fair bit since the first lockdown. No problems so far. The drivers generally seem to be a friendly bunch. Only yesterday I had a big box delivered containing our new curtains, Service with a smile.

Allsorts, not sure who you have been trying to use for these deliveries. You must complain about the one that was thrown over your gate, or just inform the company that IT NEVER ARRIVED.

I have to admit that I do use on-line for many purchases, and rarely have any real problems with them.

Do find the tracking systems only really work when the item is about ten or twelve deliveries away from me. Very useful then, as I can then actually watch to see when I am the next (or next but one), delivery. Then I am often actually sitting by the Main entrance to our flats, waiting for them.

Deliveries do have to take a photo of any delivery that is NOT actually into your hands, these people are often working under dreadful time restraints, so if you do not answer the front door bell pretty quickly, they do just leave it.