I’ve used John Lewis and Dunhelm for curtains to be made and fitted . Dunhelm half the price and good quality.
My first JL curtains were fitted within weeks, ten years on they’re still a joy.
Last March I ordered JL curtains for a large glass doors/window area. JL eventually arrived to put the curtains up in July. They’d been mis-measured, were far too short and narrow. In September, the replacements were fitted. The floor hems were uneven and the curtains swung open after being closed.
More lengthy discussions resulted in an offer to re-make. The 3rd set arrived at the end of November. Unbelievably they’d been manufactured to the initial incorrect sizing. A new curtain rail was fitted which has stopped the curtains opening again once
I won’t bore yiu with the endless email/telephone discussions between me and JL. The current agreement is their manufacturer is due here next week to repair the uneven flooring line. If I’m prepared to accept the repair, I am refunded £1000 if the £1470 I paid. If I’m not prepared to accept the repair, they re-make again and we continue the discussion on ‘gesture of goodwill’.