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First time Heating Combi boiler

(32 Posts)
jusnoneed Mon 15-Sept-25 07:55:45

On a learning mission! We have just had central heating installed for the first time in our lives, only ever had a hot water one before, never radiators etc.
A new Worcester combi boiler put in which I am finding rather noisy. It goes on/off every 15 to 20 mins, on for about 4 mins each time, and when on it has a low humming sound which in my bedroom and the spare bedroom sounds a bit like a distant tumble dryer doing it's thing is the only way I can describe it. I have good hearing so haven't slept much the last two nights, my OH has hearing loss and doesn't notice it. Annoying downstairs when watching tv too.
Do any of you have any experience of such a thing? Everything I see online says they should be just about silent once clicked on. We shall be seeing the fitter in the next day or two but would be good to know what it should be like.
Grateful for any advice.

zoee Thu 18-Sept-25 18:30:26

This does not sound completely normal a combi boiler should not be cycling every 15–20 minutes and making enough noise to keep you awake. Most combi boilers are fairly quiet once running with just a gentle hum or pump noise.
In your case it could be short cycling which might mean the thermostat, pressure or boiler settings need adjusting. Sometimes trapped air in the radiators can also cause the boiler to fire more often.t’s great that you’re seeing the installer soon definitely mention the issue and have them listen to the noise while it’s running. They can balance the system, check the pressure and adjust the settings if needed.

For now, if the noise is really affecting your sleep you could try adjusting the thermostat schedule or temperature slightly to reduce how often it kicks in overnight.

jusnoneed Wed 17-Sept-25 08:35:44

We are not using the heating yet MOnica, not needed for a while I hope. It's just on and off as we use the taps.
The problem has been sorted and the boiler no longer starts up every 15 minutes and is now quiet.

We haven't yet set the winter times, just using the manual setting, but they will be around 6-8 in the morning and possibly 4-8 in the evenings. Up until now we have had a gas fire in the living room which was usually only needed in the 4-8 time frame unless it was bitterly cold. The early morning warmth will be nice.

NotSpaghetti Wed 17-Sept-25 01:14:45

I think the OP said it's sorted?

M0nica Tue 16-Sept-25 22:39:37

We have had combi boilers for over 30 years, again no noise from them when working, beyond a very slight rumble when it comes on and settles down. certainly, not the constant cycling the OP describes.

How long is your boiler on each day. We have ours on from 6.00 - 9.00 in the morning and 4.00pm to 10.00pm in the evening, so we sleep in peace at night because the boiler doesnot come on. Obviously everyones decision on the hours their boiler is on will vary, but it is not necessary to have it on 24/7.

Think about when you need heating - and also the temperature you want and insist the fitter programmes the heating system to meet your needs. When we first had CH installed in our last house we had a real tussle with the fitter over when the system went on and off and the temepratures that should be set, because the hours were shorter and the temperature a bit lower than official recommendations.

jusnoneed Tue 16-Sept-25 22:12:56

I would not have night temps at 18 degrees either FranP. That's about my perfect day time temperature. The heating is set to come on at 10 degrees at the moment as it is not needed, it is still fairly mild down here. We don't like the house too hot.

They thought that the problem was something to do with the eco setting. All quiet now.

FranP Tue 16-Sept-25 21:50:10

One of the main reasons why it would go off randomly in the night is that you have the night temperature set too high.
DH set it and had it at 18! Far too warm when you are tucked up in bed. Installer changed it to 15 - all quiet.

NotSpaghetti Tue 16-Sept-25 18:13:19

Worcester Bosch have a poor reputation compared to other providers like Vaillant.

I don't think this is true, Orly. At least I haven't heard this.
I know they are a lot cheaper than Vaillant but my German friend who is "Gas Safe" registered (or whatever it is if it has changed subsequently) fitted a Worcester Bosch in his own house (and ours).

He is not at all a cheapskate and has an engineering doctorate!

Maybe the newer ones are different?
I'll ask him if I see him soonish.
I'd be interested to know where you got your reputation info from though as one of my daughters will be needing a boiler in the next couple of years.

I would add that probably any boiler is a delight after not having Central Heating!

NotSpaghetti Tue 16-Sept-25 17:50:31

orly - bug why would HD remove a working boiler?
That makes no ecological sense at all.

orly Tue 16-Sept-25 16:32:46

Worcester Bosch have a poor reputation compared to other providers like Vaillant. We've just replaced our still-working 19 year-old Vaillant with an updated version for fear that we won't be able to get one soon if Ed Miliband gets his way (He still uses a gas combi-boiler in his constituency home - more Labout hypocrisy

LizH13 Tue 16-Sept-25 15:44:59

Glad you now have it sorted. Our radiator heating was installed only 2 years ago and apart from being vaguely aware of it at first, we never hear it now. The boiler is in a cupboard off the guest bedroom and my daughter was amazed when they stayed over as she (fortunately) never heard it.
Enjoy your warm winter, I’m so glad we’ve got ours.

Katekeeprunning Tue 16-Sept-25 14:54:08

Enjoy the coziness of your new heat

NotSpaghetti Mon 15-Sept-25 22:05:51

Please make sure you get the boiler registered at Bosch!

Have a good peaceful night!

Greyduster Mon 15-Sept-25 21:48:06

Unless you are running the central heating your boiler should only be firing when you call for hot water. You shouldn’t hear it.

jusnoneed Mon 15-Sept-25 21:44:24

Happy to report the problem appears to of been sorted. Fitter returned this afternoon, managed to hear it when it came on. Baffled at first but between him and his brother, who is an electrician, they got it going with no noise now. Not sure they knew exactly why it was doing it, but so far so good!
Thanks again for all your replies.

Valdavi, no its a gas boiler.

valdavi Mon 15-Sept-25 21:30:04

It's not an oil-fired boiler is it? In my experience they're a bit noisier than gas, although much quiter than they used to be.

NotSpaghetti Mon 15-Sept-25 21:22:02

Any joy,jusnoneed?

jusnoneed Mon 15-Sept-25 13:17:26

Thank you all

henetha Mon 15-Sept-25 11:54:29

My boiler is Worcester Bosch and it's fine . It's about 7 years old now. My gas man looks after it very well for me.
It's on the back wall of the kitchen, so no noises that I'm aware of to keep me awake at night.
I hope you can sort yours out and have a lovely cosy and warm winter with it.

NotSpaghetti Mon 15-Sept-25 11:47:58

How lovely and cosy it will be when it's running well!
😍

jusnoneed Mon 15-Sept-25 10:12:58

Thanks all. This is so helpful, being new to central heating. Nearly 70 and OH nearing 80 and we have never lived with in a house with it. Learning game!

It was installed with the radiators at end of last week so everything is new. The firm our fitter works for uses Worcester boilers, he is calling in today and we are seeing his boss tomorrow. It's just good to hear what it should be like so I know what is right and what's not.
I just messaged my son to see what his older one is like and he said much the same as yourselves. He only hears it in the kitchen and only when he turns tap on, he's new to the house so not really tested the heating bit yet.

NotSpaghetti Mon 15-Sept-25 09:34:43

This is definitely odd. I have one (though mine is probably an older model) and knowledge of two other Worcester Bosch boilers and they don't do this.

I'd definitely contact your installer for help. Tell him you are unhappy and being woken up by it.
I wonder is your installer Worcester Bosch trained... though presumably a boiler is similar to any other?

I don't mind waiting for water to come through so leave "eco" off.
Have you registered the boiler with Bosch?
Call them maybe - they have an amazing technical team who may know at once what the issue is.

They may even send someone out themselves as it's a new boiler?

AGAA4 Mon 15-Sept-25 09:18:13

You shouldn't be able to hear your boiler from another room. It needs adjusting.

Lathyrus3 Mon 15-Sept-25 09:14:05

When the heating is off my boiler only comes on if run the hot tap. Hot water on demand.

Obviously when the central heating is on the boiler comes on whenever the main thermostat (in the hall) registers a drop in temperature.

I haven’t got my heating on yet, have you?

In both cases I only hear the boiler I’m standing right next to it and my bedroom is right above.

Yours doesn’t sound right at all.

keepingquiet Mon 15-Sept-25 09:07:19

You shouldn't be having this issue. Go back to the fitter- you should have a guarantee if it has recently been installed.

I had my combi-boiler replaced three years ago and it is guaranteed for twelve years. I was told Worcester boilers are not what they used to be and my fitter won't install them anymore.

I hope you get this sorted soon.

Charleygirl5 Mon 15-Sept-25 09:01:24

I had a combi boiler fitted over a year ago. It is fitted in my airing cupboard and I never hear it.