We have a great soft-close lid on our downstairs toilet. It's been there for maybe 20 years... the upstairs one is not soft-close and between that and the high-level WC "thunderbox" it's a wonder anyone can get a lie-in.
Sorry this is a bit of a red herring but I often forget which is which!
I hope someone can help you repair your soft-closer!
Granddaughter delaying period, advice please


