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Telephone line - that swop away from normal copper lines

(89 Posts)
Ilovecheese Sun 23-Nov-25 14:28:41

One thing for sure, this changeover is of no benefit at all to the customer.

CariadAgain Sun 23-Nov-25 14:24:34

Hmm....thought just struck me that a lot of these phonebox battles that have been won recently on the one hand and yet they are threatening "All copper lines gone by end of next year latest". Wonder what will happen to those phoneboxes then? Do they HAVE to keep the copperlines for them - as people fought for them to stay - or what?

CariadAgain Sun 23-Nov-25 14:21:03

cc - there are a (very few) phoneboxes around still. Very rare and those few have had to be fought for. A recent video of Totnes, for instance, showed what looked like a working phonebox still in the High Street. I've seen "yay we've managed it" - ie people fighting for their nearest phonebox and they succeeded.

BT has a minimum use number of calls set and if that minimum number is reached then they keep the phonebox working. Though I do notice they've sneaked away one heck of a lot of working phoneboxes - either the box has vanished altogether or it's been changed to something like a mini free library.

CariadAgain Sun 23-Nov-25 14:16:57

BlueBelle

Cariadagain so what are you posting on ??? A computer an iPad they are only bigger versions of a smart phone
You can get used to if you want to
My 90 year old friend manages, as does my 100 year old cousin
It’s been on the books for an awful long time that the mainland phones are disappearing it’s not new news

A computer - which I've had set up for me. There is only the absolute basics on it - finding websites, email, Facebook, YouTube and that is It. That's all I require. That's all I need.

When it stopped completely the other day - cue for a helpful neighbour gave it a thorough clean and it's working again.

Technology is there for our benefit - not theirs.

Whereas other people don't have the mindset I do - ie pretty much big picture and with a dose of intuition chucked in very occasionally but when I need it. Yep....I've even told two people that were having a brief conversation about 50' away from me before now that "You said this and then you no. 2 said that". They were gobsmacked - because that's exactly what they'd just said and I had needed to know it. I've even found someone's house when they wanted me to do so one time (as they were ill) - and they hadnt told me where they lived. Luckily it was a small village - but I found it and they were expecting me. I'll stick with the type of mind I've got - as it's actually much more useful to me...very very occasional as those incidents are...

cc Sun 23-Nov-25 14:12:46

BT are soon to convert the phone line at our holiday home but they've said that the engineer will provide all the equipment that is necessary if the old stuff doesn't work. I assume that this means they will replace the phone there too.
I think that everybody who uses the house does have a mobile phone, but obviously in a power cut (which is not unusual in that area) they will not be able to use them for long. I do have a little power pack which can recharge my mobile twice, but then that's it.
I don't think that there are any telephone boxes anwhere now.

grandMattie Sun 23-Nov-25 14:04:56

CariadAgain

grandMattie - how are you managing phonewise now? have you had a new computer router and your phone is now plugged into that or what?

I’m with BT. They came (eventually), gave me a new modem, etc. Everything, pc, iPad, and so on work but the landline is still dead in a power cuts. I have a little battery pack for iPhone if there is a power cut and my phone isn’t sufficiently charged.
A bummer, but that is “progress” for you!

BlueBelle Sun 23-Nov-25 14:01:16

Cariadagain so what are you posting on ??? A computer an iPad they are only bigger versions of a smart phone
You can get used to if you want to
My 90 year old friend manages, as does my 100 year old cousin
It’s been on the books for an awful long time that the mainland phones are disappearing it’s not new news

dalrymple23 Sun 23-Nov-25 14:00:27

We moved house and the landline was automatically disconnected by Openreach. No forewarning and they did not check that there was mobile reception here. There isn't (or it is very erratic). A 999 call went dead last month. This whole fiasco is unacceptable. But in this brave new world, who cares. Utility companies certainly don't.

petra Sun 23-Nov-25 13:55:59

CariadAgain
If you got the hang of a smart phone you could FaceTime your friend.

CariadAgain Sun 23-Nov-25 13:44:17

grandMattie - how are you managing phonewise now? have you had a new computer router and your phone is now plugged into that or what?

CariadAgain Sun 23-Nov-25 13:42:18

Eek! to no notice. That ain't right - it's defo down there in writing they are supposed to give at least 4 weeks notice! That would have been awkward - just finding you needed to use your phone in an emergency and it was sitting there cut off!

I know what you mean re mobiles - I simply don't have a techno mind and have tried a smartphone and couldnt even manage the basics on it. I've bought a Chattie phone (ie those ones that are very very basic and anyone is supposed to be able to use them) recently - though I've not had it set up yet thinking "I know I'm due for that 4 weeks notice" - so I guess I'd better hurry up on that in case they try pulling that stunt on me too!

One of their workman I chatted to this morning just said "Oh - emergency battery phone - no problem" and I said "Well that'll do nicely for my 2 hour phonecalls at a time to Ireland won't it!!!" (ie I have a good friend there and we do have regular LONG phonecalls). Yep...that's one of the reasons I swopped to that supplier in the first place - ie because my previous one had started "rationing" time to so much per month and then charging extra. So I swopped to Plusnet - who include southern Ireland in their inclusive tariff and my friend and I can chat away without worrying about the cost.

grandMattie Sun 23-Nov-25 13:34:03

I believe that BT is going to change every last landline to digital. It’s already been done (without notice or advice) in our area. I only found out when I needed to call the electric board in a power cut. No landline, dead! Fortunately I have a mobile as well.
The fact that landlines are not supported in power cuts is one of the things that enrage those without mobiles or are vulnerable.

PamelaJ1 Sun 23-Nov-25 13:24:19

I’m not with the same supplier but had an ‘upgrade’ recently to full fibre. Wish I hadn’t.

CariadAgain Sun 23-Nov-25 13:18:16

I can see the workmen out there again gradually swopping over phonelines from normal (ie copper) to that other type many of us don't want (eg me).

I've been nervously waiting on two things:
- being given notice by my provider (ie Utility Warehouse is who I pay for my internet and landline phones) and I know I'm due to have at least 4 weeks notice (ie because we all are due that)

- finding out what plans they have in mind for the new type of line coming into my house. I know the old (copper) one is under the ground and they could dig that bit of my garden up at the time it had to be seen about when I bought this house 12 years ago (as it was still a party line!!!!!). But I have obviously deliberately "forgotten" where they dug up - as I've done a garden revamp since then and they obviously aren't going to be allowed to take up any of my new sandstone paving stones to get at the ground underneath them - so they'll have to find another way (eg a new telephone pole somewhere close outside my garden).

So I asked Chat GPT re what the position is with my supplier - ie Utility Warehouse (who supply my Internet cum phoneline) and the reply was a bit convoluted...but not the worlds most reassuring and led me to wonder almost whether Utility Warehouse do know/accept we're having our phonelines as well as our internet from them or they regard it as an "added extra" they'd be quite happy to see us lose.

They don't seem to have any plans re this - whereas I'm here knowing "But that possibly?/probably? still means that BT intends to swop my phoneline".

1. Maybe it doesn't mean that after all? Maybe it means BT accepts the old copper lines will have to stay usable for us Utility Warehouse customers? That would be the situation I want - ie no change whatsoever to me = no problem.

2. Chat GPT is busily going "Ah - but everyone will HAVE to have been swopped by end of next year!" and then going on to say that some Utility Warehouse people have had to swop supplier to keep their phoneline situation working.

3. I gather people with other suppliers can tell their provider they must provide a new router that their landline phone can be connected to - and that is what I've decided to do if/when I'm forced into a new phoneline.

Bit confused as to what to do now. What have others with that supplier done?

1. I want to stay exactly as I am - permanently. Does that mean I'll be allowed to/able to and no problem

OR

2. BT will insist on me having their new type of phoneline regardless and not care how things work out (or don't) with my supplier and my supplier won't care either - and I'd land up falling down a crack in between them.

I intend to keep both the landline phones I have now. Main one in study - plugged into phone socket (but I see it looks as if I'll have to be given a new router by someone/goodness knows whose responsibility that would be and have it plugged into that new router instead of into my phone socket).

I've still not figured out how my secondary landline phone (ie in my sitting room - as I need one there...because my study one is too far away to hear it from there) will be due to operate. It comes off a telephone socket. Horrible feeling these firms will all say "Tough - you just won't be able to hear a landline phone in your sitting room and we don't care. We will make you carry round a mobile phone at all times if you are in your sitting room or just miss your calls"

Feeling very confused about how to ensure the best situation for myself when my supplier ain't saying a word about it all....

Anyone else with the same supplier? What happened?