Yesterday, I received my annual home and contents insurance, with a note telling me they're very sorry but my previous company couldn't offer a policy this year, so they found another for me. This one was 50% higher.
I went on a comparison site, got another policy for £30 a year less than last year, and phoned up to cancel. 'Oh, we will find you a better quote, don't leave us' said the call centre worker. Why would I want to stay with a company that didn't find a better quote in the first place?
Is this the norm now? Do these companies automatically send higher costing quotes, in the hope we won't notice?
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. I'd be interested to know if Age UK do the same once someone is signed up with them [although I very much hope they wouldn't].