Utility reading deadline

Yes - I got that information from somewhere as well and although I submitted meter readings at the beginning of the month I have the calendar marked to take and submit them before the 30th. I don't have a smart meter but submit my readings on the OVO portal on my chromebook every month.

Thanks for that Gagajo ….

It’s the 31st of March, there’s 31 days this month. Otherwise you’ll be charged for the usage of the 31st at the higher rate, which isn’t much but is probably noticeable at these prices.

Also take a photo of your meters when you do, if for some reason a glitch loses your readings then you have photos from that day as proof.

My calendar is already marked up for the 31st and I have my fingers crossed the actual bill will be nothing like our new direct debit.

The advice is to submit photographic readings if possible to your Energy provider (and keep evidence yourself),
but for some people like my DD who is waiting to be told who is taking on her contract after previous supplier was one that crashed, that is not possible.

Octopus website is really having problems today I had to reset my password and although I’ve eventually managed to submit my readings it’s not letting me check to make sure it’s done. I’ve taken pictures anyway. I guess they are super busy and the website can’t cope.

Sadly I cannot get into my supplier to give my reading, the site is down!

DH is on the case- he has told me at least 7 times.

Yes, I am remembering to do this and I have told the family about it.

Can’t get into eon website been trying for ages.

Me neither, Maggymay

E mail the readings to yourself then we will have it dated for when we can get through to them.

I have emailed it, had confirmation and have photoshot it.

Just had a text from British Gas to send readings via text

Did my reading first thing and took a photo saved it etc managed to log in at 7.30 am to SSE with no problem and sent my meter reading, took a photo of the computer screen showing the amount I am in credit etc. Daughters just tried to send hers and surprise surprise won't let her log in

Maggymay

Can’t get into eon website been trying for ages.

I can’t log in to EON either, if I take a photo of my meters , is this just for my records or can I send them , but if I can’t login , I can’t send them ,
Their site must be inundated I think. I will keep trying through the day ,

British Gas online site is down as well at the moment, obviously everybody is trying to submit their readings at the same time.

We don’t have to do this if we have a smart meter do we?

We are, as we don’t know if they have the capability for us to go into it’s settings and show a reading in the past (as we may want to do if we think our bill is wrongly calculated).

I am talking about one of those free, small, smart plug-in British Gas gadgets, is that the same as you have commented about Pamela ?

Talking about this on the radio this morning. Apparently usually there are about two thousand readings sent in a day, so far at lunch time it was around forty thousand! They also said it was fine to take a photograph of both meter readings as this would be date stamped.

All the websites seem to be down. Octopus and British Gas have said they'll accept them a day or 2 later.
I've direct messaged mine on Twitter with name, email address, account number. (I have photos of the meters too)

I've just been on Ovo. Working fine.

Everybody trying to do the same thing on the same day has brought the sites down. Imagine that, Martin Lewis...

My smart meter sends them daily readings. So I can see the accumulated total any time I care to look.

Probably have hysterics after tomorrow.