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Legal, pensions and money

Starling bank………not what they were!

(10 Posts)
Sago Tue 17-Dec-24 09:24:28

I have been a Starling customer for around 6 years, I extolled their virtues and recommended them to family and friends.
Not any more.

Sadly they are removing any interest paid on current accounts from February 25 and have introduced a new Easy Saver account as an alternative.

After applying twice for the Easy Saver I was refused, Starling declined to tell me why.

I saw on a number of forums this was the case for the majority of people.
It would seem the healthier your balance and credit score the less chance you would have of acceptance.

I have closed my account.

Starling were fined £24 million pounds earlier this year, I would suggest their new CEO is trying to recoup this money.

Trusrpilot has many bad reviews from disgruntled customers, but lots of 5⭐️ “invited reviews” so they are clearly frantically trying to restore their rating.

I would be interested to know if any other GNetters have fallen foul of this.

Shinamae Tue 17-Dec-24 09:26:38

I have been with First direct bank now for about five years, touchwood no problems with them at all,excellent online bank.. 🤓

Calendargirl Tue 17-Dec-24 10:12:39

I always feel wary of these new, start up banks. (I realise they have been around a while).

I worked for one particular bank all my working life. They offer no interest on current accounts, their savings accounts are dismal, apart from a good isa this year.

But I will stick with them, ‘better the devil you know’.

( I have savings elsewhere, I don’t rely on them).

silverlining48 Tue 17-Dec-24 14:25:49

We have never had interest added to any of our current accounts. Had I known …..

BlueBelle Tue 17-Dec-24 15:40:41

I was refused by First direct I couldn’t understand why until a kind employee explained it was because I was too ‘good’ they didn’t want people who were solvent and kept their affairs in credit they wanted people to overdraw and get penalties

Shinamae Tue 17-Dec-24 23:24:30

BlueBelle

I was refused by First direct I couldn’t understand why until a kind employee explained it was because I was too ‘good’ they didn’t want people who were solvent and kept their affairs in credit they wanted people to overdraw and get penalties

Excuse me, what are you insinuating 😂😂
I keep a very tidy account and do have a loan with them, which probably helps not a big loan but a loan nonetheless..
I also have a credit card with them, and I’ve set up a direct debit to pay that off in full every month

David49 Wed 18-Dec-24 09:12:50

BlueBelle

I was refused by First direct I couldn’t understand why until a kind employee explained it was because I was too ‘good’ they didn’t want people who were solvent and kept their affairs in credit they wanted people to overdraw and get penalties

This is a widespread practice, they can only survive on the extra charges for non payment, banks will take every opportunity to make your situation worse, even worse than lawyers.

bookwormbabe Fri 27-Dec-24 14:04:48

I have been with Starling for a couple of years. I must admit it was a pleasant surprise when I discovered that they were adding interest to current accounts, as the High St bank I have my main account with adds no interest to current accounts. Shame they are stopping it though.

Allira Fri 27-Dec-24 14:55:47

Our High Street bank offers interest on our account, only up to a certain limit.

FriedGreenTomatoes2 Fri 27-Dec-24 15:16:47

I read the book years ago by the founder of the Starling Bank. Can’t recall her name without looking it up. It was hugely illuminating about the playing field in banking!
I admit I was impressed and tempted to switch but then thought …. I don’t have savings, use up my pension (pretty much) every month so decided to stay put with my bank - that I’ve been with since I started paid work at the age of 18y.