My husband has been very ill, culminating in a kidney transplant a few months ago, without which he would have undoubtedly died). We are so very grateful for the care and expertise the NHS provided in getting him well again .... however we also became aware of what a wasteful organisation this is. They need to embrace technology more and work smarter,
At one clinic we attended there was a trained nurse being used to man a reception desk put patient folders in the trays outside the consultants office instead of caring for people on the wards in line with her training. Anyone could have done what she was doing, but more to the point, if all the info in those folders was on a computer system, there would be no need for folders or anyone handling them.
And don't get me started on waste! We currently have a massive box in our garage full of unopened, unused drugs which are still in date, yet we are told they cannot be taken back into the system. Up until a couple of months ago we also had 60 boxes of dialysis fluids (each bag, individually sealed in non recyclable plastic!) and then packed in fives into the 60 cardboard boxes. Despite these being on a rack in our garage since the delivery man put them there, Baxters, would not take them back and neither would the hospital. They told me to empty them down the drain and to bag up the unopened, unused drain bags, boxes of tubes and connectors (all in sealed plastic and in boxes) and put them in medical waste bags and get them picked up for destroying. These were all inported goods. If each box of 5 cost as little at £10 (for ease of maths!) our 60 boxes of fluids alone would be worth £3000 .... and we were being told to literally throw it down the drain!!!
If you multiply this by the number of dialysis patients nationwide who either have a transplant or whose mediication or type of dialysis changes then that represents a good proportion of what Major Tom, so diligently raised.
And still the NHS bleat about not having enough money!