There are endless stories around people stopped for alleged shoplifting, bags searched and then found to be innocent.
This happens across class, culture and gender.
They don't all cause a huge fuss and try to make it about "unconscious bias".🙄
It is surely common sense to keep your pass/ticket/whatever handy, when travelling, so that you produce them if required.
Ticket Inspectors have a job to do - if someone refuses to produce proof of payment, then refuses the request of a PCSO, what does anyone expect them to do?
Let her off because she's screaming and shouting? Because her male relative was creating a huge fuss? Colour, gender?
Not how it works...🙄