I phoned Argos customer services yesterday for some advice on how to return a faulty product. The automated message told me I was in a queue (what a surprise) and urged me to wait for the next advocate to become available.
Eh?? I googled 'advocate' as a distraction from the jangling racket in my ear. Every few seconds I was assured an advocate would be with me soon. I was really impressed by learning I would soon be talking to an expert in the field of law - possibly a barrister or solicitor. Argos must be paying well these days so maybe it was time to switch on my 'Margot Leadbetter' telephone voice.
Instead, I got someone I couldn't understand and who didn't have a clue so gave me a reference number to take with me when I return the item.
I might as well have been talking to an avocado.
Just how much taxpayers money have the Tories wasted
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