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Do you have a repeat prescription? Sign up to test Echo by Lloyd’s Pharmacy and get it delivered for free

(44 Posts)
JustineBGransnet (GNHQ) Tue 01-Sep-20 13:05:49

We’re looking for Gransnet users with an NHS repeat prescription to test Echo by Lloyd’s Pharmacy, and get their prescription delivered to their door.

Here’s what Echo has to say: “Every day Echo by LloydsPharmacy helps thousands of people get the medicine they need. We work with NHS England GPs to take care of repeat prescriptions. Using Echo by LloydsPharmacy will give you:
- Handy reminders for when to take and reorder
- Power family medicine management - you can easily manage your child, spouse or parent's medicine.
- Fast and free delivery”

To take part you (or someone you manage prescriptions for) will need to have a repeat prescription. You’ll need to order it online via the Echo app or website and get it delivered (with free delivery). Your normal prescription charges will apply (including if you’re exempt or have a prepayment certificate).

Following testing the service selected testers will need to give their feedback via a thread on Gransnet and a short survey.

Selected testers who give feedback will each receive a £5 Amazon voucher as a thanks for their time.

If you’re interested in taking part, please sign up here.

Thanks and good luck!


Insight Terms and Conditions apply

janeainsworth Thu 03-Sep-20 18:29:07

Justine I think you should make it quite clear that other pharmacies are available.

I support my local small independent pharmacy who have delivered my repeat prescription very promptly (ie within hours of ordering it) ever since lockdown started.

I’m not sure it is ethical of Lloyd’s to attempt to lure people with a £5 amazon voucher away from pharmacies they already receive a good service from.

Riverwalk Thu 03-Sep-20 18:48:46

Hear, hear Jane.

And £5 is very stingy - even that's only to selected testers!

Not much of a reward for anyone tempted to mess with their normal ordering system.

Hellogirl1 Thu 03-Sep-20 21:47:27

I`m another who`s perfectly happy with my deliveries from a small local chemist.

Nannylovesshopping Thu 03-Sep-20 21:51:29

I have used Lloyd’s pharmacies for years and have just been informed by them they will no longer deliver prescriptions for free, they intend to charge everybody regardless of their circumstances.

joysutty Fri 04-Sep-20 12:17:54

This company I have heard of But is 8 miles from where we live. Also I don't do "app" type things - sorry.

Totallylost Fri 04-Sep-20 13:04:41

Have to agree with the others, this in my opinion is a cheap marketing ploy and easy way for Lloyds to promote their service in the guise of a survey.

Hazeld Fri 04-Sep-20 13:29:31

Interesting Nannylovesshopping. So they get you to join their free service then they start charging you for it. Clever ploy I think and very devious of Lloyds. Fortunately I am very happy with the delivery service I get from a company in Leeds and wouldn't change anyway and definitely not for a measly £5.

Pittcity Sat 05-Sep-20 07:50:11

I've signed up as I've used a competitors similar service which always had trouble communicating with my GP. See if this one is better.

Chewbacca Sat 05-Sep-20 09:29:04

Unfortunately the Lloyd's Pharmacy in our village has a terrible track record and reputation and is avoided by most of us who can get to the independent pharmacy in the next town. So I wouldn't consider changing back to them, even with the lure of £5.00 if you're lucky.

Sal19 Sat 05-Sep-20 14:11:18

Lloyd’s is the worst of the pharmacies in the town I live in, so no thanks.

CarrieAnn Sat 05-Sep-20 21:27:10

As I don't get prescriptions delivered I would be prepared to try out this service,we don't have any independent pharmacies input area now,they were all bought out by big companies

grove1234 Mon 07-Sep-20 08:47:09

Do pharmacies charge the NHS for delivery ?

Candelle Wed 09-Sep-20 11:52:42

I am so pleased that other GN-ers feel as I do... we need to support our local pharmacies.

There has already been a huge marketing exercise in so-called 'NHS' letters (mimicking NHS fonts etc) to lull people into signing up with that company to have their scripts delivered.

Many local pharmacies will deliver if one is really unable to collect so please ask (I have no connection with any pharmacy).

This is a cheap trick and I hope not too many people will sign up.

The old adage 'use it or lose it' comes to mind. Think of our internet use and how local banks have disappeared (well all four of mine have).

janeainsworth Wed 09-Sep-20 12:53:29

Candelle It’s a few years ago now but I got a phone call from someone saying they were ‘working with my GP practice’ to provide drug deliveries. I asked how they got my contact details & they said from the practice!
I knew that couldn’t possibly be true but emailed the practice anyway and they confirmed that they would never disclose patients’ details to any 3rd party.
I was livid that this company were undermining our local pharmacy in this way.
At the time several PCTs as they were then, sent out warning letters to patients.

Franbern Wed 09-Sep-20 15:32:28

All my ostomy supplies are handled, brilliantly by a specialist company. They remind me when they think I may need a new prescription, then check what I need, from then onwards they take over, sort out with GP surgery and then deliver to me, also include free wipes and disposal bags. They also have the facility that if I away from home and need supplies they will deliver anywhere I am in the UK. They will also supply in advance of receiving a repeat prescription from the GP in any sort of emergency - which has happened. They also have their own specalist nurse to advise if problems suddenly arise. There are a few of these specialist companies and they are wonderful.
For all my other repeat prescriptions I use a small, independent pharmacy just down the road to me. I send for repeat prescriptions from my surgery on line, and the pharmacy phones me as soon as there is anything waiting for me. They did offer to deliver when I first registered with them, but I am happy to collect as I go past on my mobility scooter. I love using local independent traders for as many things as I can. USE THEM OR LOSE THEM!!!

123kitty Thu 10-Sep-20 18:41:23

I use Lloyds for repeat prescriptions which I collect from the pharmacy. I've found them faultless so far.

claresc0tt Thu 10-Sep-20 20:47:45

I've signed up with Echo for a while now and they deliver my prescription to me free . They remind me to take my medication on a daily basis with notifications, and remind me when I'm getting low on certain items from my prescription and I should order them. Great service!

jocork Sat 12-Sep-20 12:27:45

I was tempted to try as I already collect my prescriptions via a Lloyds pharmacy at my local Sainsbury, but not sure how delivery works. I get quite a large package each month so not sure if it would fit through the letterbox and I'm still working so often not home. On balance I think I'll keep collecting when I do my shopping.

gran1 Sun 13-Sep-20 15:12:03

I have a regular prescription for 1 item so it would fit through the letterbox and I would be happy to try this delivery service.

chris8888 Mon 14-Sep-20 10:33:39

Happy with the local service, would not want to risk anything going wrong by changing.

CrazyGrandma2 Thu 24-Sep-20 10:30:44

As others have said this would not be for me. I get excellent service from my local pharmacy, which fortunately is just across the road.

Theoddbird Thu 24-Sep-20 10:42:31

I have used Pharmacy2U for over 3 years. Won't be changing. It is free and have had no problems.

nipsmum Thu 24-Sep-20 11:03:45

No arrangement with health boards in Scotland ?????

Pippa22 Thu 24-Sep-20 11:45:50

If you don’t want to do it then don’t. However I think it is wrong of Gransnet to use this platform to advertise a delivery service from a huge nationwide company which could well result in small independent pharmacies losing vital business. Shame on you Gransnet. Some of us might think it is just helping Lloyd’s test their system but it is much more than that.
Theoddbird, Pharmacy2U is a huge company who are killing off local pharmacies by pretending they are part of NHS by displaying large NHS logo and fooling customers by offering free deliveries. You can get free deliveries from local independent chemists and help to keep them going. Boycott Pharmacy2U they are helping to destroy our high street. We all need to do all we can to support local businesses.