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Being constantly asked to give everyone a review

(70 Posts)
62Granny Sun 26-Nov-23 20:01:13

This is starting to get on my nerves TBH, the tin hat was from a company I bought kettle from via Amazon , saying if I give them a 5 * review the email them they would give me an Amazon voucher, but the kettle isn't that good TBH, it leaks when you pour it and is very heavy. So I definitely won't give the a 5* review but it has left me feeling what is the point of reading the reviews because they are probably false anyway.

Visgir1 Wed 29-Nov-23 14:28:40

I only review if I am pleased with the product. Amazon ones I only occasionally do..
However just received one for a gift I bought for my DIL which was lovely, beautifully presented and wrapped.
It is from a small independent company, it deserves a good review it was lovely. I checked its reviews before I purchased from them. Happy to add to their feedback.

Mimi54 Wed 29-Nov-23 15:18:07

We get ridiculous requests eg from the GP ! I never complete any feedback requests unless it’s been outstanding or atrocious.

bikergran Wed 29-Nov-23 15:24:41

Went for Blood test at Docs yesterday, this morning first thing was a txt "How did we do" hmm I did reply as one, I had no waiting time and two the nurse was lovely, didn't feel a thing smile

Ziplok Wed 29-Nov-23 15:28:55

It really depends what mood I’m in. However, I think some of it is becoming rather silly, in which case I delete.
I will comment on the delivery driver one, as I agree with other posters - they don’t get paid too well and their job might depend upon whether they get a review or not. (It shouldn’t, but I wonder if questions would be raised if no reviews were received about them).

Skye17 Wed 29-Nov-23 15:36:25

Damdee

I read the reviews on Amazon before I buy something and find them helpful in general, unless they are of the type 'my niece didn't like it'. I also do reviews when I buy something for them, and try to make it a full well rounded review, often with photos.

I agree. I find the Amazon reviews useful overall (in spite of problems like some fake reviews) so I leave reviews myself.

I left one recently to let prospective buyers know about a product that had stopped working properly soon after I bought it. But I usually review things I find good and feel happy about.

On Amazon you can just leave a star rating without a review, which is quick.

What really annoys me is people who give a 5 star rating, then say, ‘Bought as a present and the person liked it.’ If you haven’t used it, you don’t know what it’s like, so please don’t leave a rating and mess up the average rating! It’s the opposite of helpful to people thinking of buying that thing.

Also, how likely is it that someone you give a present to will tell you they don’t like it?

Rosie51 Wed 29-Nov-23 15:47:49

What really annoys me is people who give a 5 star rating, then say, ‘Bought as a present and the person liked it.’ If you haven’t used it, you don’t know what it’s like, so please don’t leave a rating and mess up the average rating! It’s the opposite of helpful to people thinking of buying that thing.

I agree these ratings aren't helpful unless you're reporting that the recipient said it was great quality and works well.
The ones that equally annoy me are those rating the product with one star because "it arrived late". That tells me zero about the product, just that the delivery service didn't meet expectations.

icanhandthemback Wed 29-Nov-23 16:13:04

I review when I want to and don't when I don't. However, I find the continual reminders an absolute nuisance.

VenusDeVillendorf Wed 29-Nov-23 17:17:46

My last Airb&b review request resulted in an honest review by me.

Then I got a harassing email through the app by the guy who owns the rental, complaining about my unsatisfactory, less than stellar review.

Apparently I was supposed to write a five star review, but didn’t get the memo obviously grin

nandad Wed 29-Nov-23 17:27:37

One of the problems with giving reviews too soon is that if the item or service doesn’t stand the test of time, you can’t withdraw it. Trustatrader and Checkatrader ask for reviews within two weeks of the service being carried out. Naturally, if a plasterer has done a good job you give them 10/10 because you are pleased at that time. If after a couple of months the plaster starts cracking or falling off the wall your review is still there saying what a great company they are. I have now learnt to avoid giving reviews until I am convinced either way.

Granmarderby10 Wed 29-Nov-23 17:36:03

I will “rate” a local taxi firm because they have been consistently excellent in every way.

In my job I am supposed to ask customers to leave a review- (I don’t) - especially as anything less 5 stars or whatever doesn’t count!
If “they” volunteer and are pleased with our service, then obviously that is different.
But if customers are under the impression that this online method will allow them to express dissatisfaction or hear suggestions then they are being mislead.
Who benefits from this I’m not quite sure🤔

grannybuy Wed 29-Nov-23 18:05:32

Today, I went into a fairly new city centre salon on the spur of the moment to have my eyebrows threaded. First I was asked my telephone number. When I asked why, the girl said it was normal for first time customers, I gave my landline number as I didn’t want to receive texts from them. I was then asked for my email address. I said that I didn’t have one. Was also asked for my postcode. Photographs were taken before and after. When finished, I was asked if I wanted my nails done, then as I went to pay, she tried to persuade me to pay upfront for a series of four appointments at a reduced rate. I guess if I’d given my email address I’d have heard from them by now. Totally intrusive, and I won’t be going back.

TwinLolly Wed 29-Nov-23 18:29:21

I've tried to give reviews on Amazon France. The bad ones get taken down because of their policy guidelines! Nothing rude. Simple facts, but nooo....

So I buy from Amazon UK and collect the items from a friend when I'm next in the UK.

grandtanteJE65 Wed 29-Nov-23 19:41:27

In Denmark companies are not allowed to offer us incentives for filling in these reviews, but unfortunately that does not stop them sending them.

I have stopped reviewing products, having been annoyed by all the same things as all you others, plus Amzon asking for a review´three days before whatever it was I had ordered turned up!

One company actually phoned to ask why I hadn't filled in their review form. I said, that if there had been anything wrong with the goods ordered, I would have complained. As I did not, they can take it I was satisfied with the order.

It took a while before the person I was speaking to got the point, but honestly I have far better things to do with my time than answer stupid questions.

If we all just stop filling in these forms, perhaps firms will stop sending them.

I say no, when companies ask over the phone whether they may record our conversation and use it for training purposes. I find this even more annoying than the reviews.

spabbygirl Wed 29-Nov-23 20:30:52

I get annoyed by that too, it's all the time! I suppose I do buy a lot online, but I don't do them all, it's a full time job if I did! they just go in the bin & I do the products I really like

Longdistancegrnny Wed 29-Nov-23 22:40:35

Just today I was moaning to DH about having requests to review EVERYTHING I buy. Usually I just ignore such requests, the only ones I feel moved to complete are in regard to holidays, Air BNB etc as I find reviews very helpful when planning a trip. But reviewing things like a pack of paper napkins or some sticky labels - NO!

Skye17 Thu 30-Nov-23 01:43:17

Rosie51

^What really annoys me is people who give a 5 star rating, then say, ‘Bought as a present and the person liked it.’ If you haven’t used it, you don’t know what it’s like, so please don’t leave a rating and mess up the average rating! It’s the opposite of helpful to people thinking of buying that thing.^

I agree these ratings aren't helpful unless you're reporting that the recipient said it was great quality and works well.
The ones that equally annoy me are those rating the product with one star because "it arrived late". That tells me zero about the product, just that the delivery service didn't meet expectations.

Yes, quite agree.

People seem to get mixed up on Amazon between reviewing the product and reviewing the company that sold it, and their service.

Lyn246 Thu 30-Nov-23 20:26:57

Has anyone else noticed you never get asked to write a review for any medical services you ve had ie NHS or GP? Funny, that!

Serendipity22 Thu 30-Nov-23 21:54:32

I delete every request.

gransue60 Tue 05-Dec-23 17:32:09

I totally agree. When I had my car serviced at a dealership recently I was asked to fill in the survey with top marks otherwise they wouldn’t get their bonus!
How ridiculous to be guilt tripped into giving a good review. Just shows how useless they can be
I do however give my Evri delivery chap a good review as he goes the extra mile. In the village where I live most people have his phone number so we can ask him to leave a parcel somewhere if we’re out or if we have a parcel to be picked up. So useful. He deserves his good reviews.