Ive seen the off thread here and on MN asking for advice with an Ebay problem - often from a new/ish seller. The incidence of scammers and chancers seems to have increased exponentially lately. Im a long time Ebay seller (since 2000) and would normally expect one Paypal claim about every 6 months. Ive had 5 claims/chancers in just the last period since christmas.
All my items are sent with end to end tracking. I sell vintage items - not usually considered a high risk category.
So far Ive had:-
1 unauthorised purchase claim -Paypal found in my favour.
2 item not recieved claims - both items were still in transit and the buyers lacked patience. Both delivered and Paypal found in my favour.
1 buyer wanted to send the item to another address "for verification" - a well known scam. I cancelled the transaction. Withing minutes of relisting I had another offer for the same item. Very suspicious.
On another platform a buyer who supplied the wrong address and sent frantic emails (while I was away from the computer) wanting me to change it. Although I managed to fix the problem she still left shitty feedback - of course forgetting to mention that the initial problem was down to her supplying an incorrect shipping address.
Needless to say I am a past mistress at crafting responses to the occasional shitty reviews from impatient and vindictive buyers. It is possible to respond in a cool professional way which shows up the (often incoherent) ramblings of the "reviewer" for what they are.
I considered cancelling the above transaction but still sent it on. However I declared it at full retail value and she will have a shock when the Australian customs charge her import duty on it.
None of these people will ever be able to buy from me again and I have duly passed on their IDs to other sellers on my forums so that they too can block them.
Karma can be a bitch, but I love to help it along sometimes.
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