Credit card used, but not by me!

Happened to me few weeks ago they said it was because I never used it the scammers thought I wouldn’t check it. Hardly ever use it and it’s kept in my drawer.

I woke up this morning to find I had paid for seven Uber rides in New York with PayPal. Was a pain to sort out.

Did the bank stop that card and send you a new one? If not, they should have done.

You say that you were contacted by your bank. I'd be suspicious of any phone call supposedly from a bank.

When I have had any issue with a credit card, such as MrB losing his losing his which is on the same account, the bank has always issued a new card for him.

I was going to ask if it really was the bank that contacted you. My bank once wrote to me about an apparently suspicious transaction. It was then up to me to contact them through their fraud phone line. They said they never phone.

I hope you didn't give any bank account details over the phone!

Our credit card provider does phone. The one time there was a call about an unauthorised transaction we called back, using a different phone, to the number on the back of our cards. By the time we spoke to their fraud department the card had been used four times, all abroad. All monies were refunded, for safety we both had new cards issued and on we went.

Happened to me two weeks or so ago it was used for a number of purchases going up in price all used on Amazon ( I ve never used my credit card on Amazon) and indeed rarely use it at all and it is tucked away where no one sees it no one has any access to it
The bank refunded the money immediately and sent me a new card and new number ( I contacted them by the way)
The bank lady told me it had happened to her too recently
She advised me to pay anything online with PayPal as it was safer she also told me your card can’t be read easily say at the desk if you have it in your hand (as the popular thought is) she said you d have to be literally hugging the person for a minute or more for them to be able to read your card with a reader

It’s a nasty feeling when it happens though

Crossstitchfan
Do you shop with Amazon and leave your card on the site.
If yes, take it off every time you buy something.

Petra it was me where the thieves had used Amazon not Crosstitchfan and NO I had never used my credit card on Amazon ever, and never leave my details online
I very very rarely use a credit card I mainly had it for flights or large purchases, neither of which I have had in the last few years
It’s random
If a bank clerk can have it happen to them what he have we
The bank said it’s very common now, it must cost them millions

Natwest fraud dept will contact clients when there's a suspicious transaction. They've done it with me & with my DH, a new card issued within days so obviously genuine, but they just ring to check it wasn't you using it.They don't ask for any details from you so never give those.
Mind you, this is going back 5 years or so.Think it's up to us to keep an eye on transactions now.

Baggs

Did the bank stop that card and send you a new one? If not, they should have done.

You say that you were contacted by your bank. I'd be suspicious of any phone call supposedly from a bank.

When I have had any issue with a credit card, such as MrB losing his losing his which is on the same account, the bank has always issued a new card for him.

That’s for your concern. You are right of course. I was ok because I used to work at the Bank. When they contacted me, they asked me to contact the Fraud Dept, I knew what I was doing.
They have issued me with a new card and asked me to destroy the one I was using. It’s just such a pain, especially when I had done everything correctly to keep my card safe.

petra

Crossstitchfan
Do you shop with Amazon and leave your card on the site.
If yes, take it off every time you buy something.

Thanks but although I do shop at Amazon, I don’t leave my details there (or anywhere else for that matter). That’s what bugged me. As an ex bank employee, I know better, but still got caught!
These criminals/scammers are getting more and more devious. I hope they rot! What annoys me is, I am pretty much on the ball but they still nearly got me!

Does anyone know if you have a Prime direct debit with Amazon, can you take your card details off their system?

Marg75 here is how to do it.

www.amazon.co.uk/gp/help/customer/display.html?tag=gransnetforum-21&nodeId=GPVBVQ28CKHD7ZQW

I disco ered last week that Shopify was saving card details by default. I now have to remember to go back and delete them each time as several companies that I buy from use them.

shop also stores your card

I am in process of deleting mine

shop.app/account

I have deleted mine. You click on the card, scroll down and click on the small red box

I hate that shop had my card. I never asked it too

I have deleted shop and shopify cookies. There are hundreds of cookies on my laptop. I need to get rid of most but not one by one. I`ll have to find a way without deleting all of them

I am suspicious of all phone calls from my bank. If I think it is genuine, and few are, I ring off and ring them back using a number on my card or on their website.

Nowadays I never let a company keep my card details, even though I use them frequently. I prefer to go down the 'guest' route every time, even though it is more hassle.

petra

Crossstitchfan
Do you shop with Amazon and leave your card on the site.
If yes, take it off every time you buy something.

Oh dear, I am quite worried now I shop with Amazon and it’s the only thing I use my credit card for and I’ve left my details on there for about 15 years
How do I go about taking it off and how would I pay if I do take it off?

Shinamae

petra

Crossstitchfan
Do you shop with Amazon and leave your card on the site.
If yes, take it off every time you buy something.

Oh dear, I am quite worried now I shop with Amazon and it’s the only thing I use my credit card for and I’ve left my details on there for about 15 years
How do I go about taking it off and how would I pay if I do take it off?

I do not know how you would take it off but look at the Amazon website or google 'how to take my credit card details off my Amazon account.

I only use Amazon occasionally, so they do not have my details. I just pay by card, typing in my card details each time I buy anything. Quite often companies describe this as paying as a 'guest'. I am not sure what Amazon calls it.

Shinamae

petra

Crossstitchfan
Do you shop with Amazon and leave your card on the site.
If yes, take it off every time you buy something.

Oh dear, I am quite worried now I shop with Amazon and it’s the only thing I use my credit card for and I’ve left my details on there for about 15 years
How do I go about taking it off and how would I pay if I do take it off?

Shinamae
There is a link above explaining how to take your card off.
To buy something just put your card on.
Don’t worry, it’s simple 😊

I removed my card some time ago but then I decided to subscribe to Prime. They need my card details in order to take my monthly subscription. It's back on now, but I don't think there is any way to subscribe to Prime. Does anyone know?

Marg75

I removed my card some time ago but then I decided to subscribe to Prime. They need my card details in order to take my monthly subscription. It's back on now, but I don't think there is any way to subscribe to Prime. Does anyone know?

You have two options. One, you would need to put your card on before the payment is made every month.
Two. Pay the yearly subscription. They will send you a reminder if you choose option two.