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Thread glitches

(38 Posts)
thatbags Tue 05-Apr-16 09:40:10

Over the last few days, when I have loaded a thread page to read it, an error message has come up and the page has had to be reloaded. It's rather irritating.

thatbags Tue 05-Apr-16 09:41:23

It has just happened three times with this thread when I was trying to go back to the Active list.

NotTooOld Tue 05-Apr-16 21:48:00

Hi, thatbags! I have not had your problem but I hope you soon get it sorted as it does sound very annoying. Perhaps it's just a temporary blip or perhaps your computer needs a defrag? Sorry I'm not much help but I didn't like you getting no replies!

thatbags Wed 06-Apr-16 10:03:10

Thanks, NTO. What's a defrag?

thatbags Wed 06-Apr-16 10:03:53

HQ, it just happened again on this thread and three times on another. Any idea what's going on?

Tizliz Wed 06-Apr-16 13:52:19

thatbags is it only happening on Gransnet or on all sites? That is the important question. If it is on other sites then it is your computer and as NotTooOld says you might benefit from some maintenance (look on your control panel). As no-one else is reporting problems it is probably your computer. Have you tried a different (the word just escapes me at the moment blush) if you are using Explorer try Chrome.

thatbags Wed 06-Apr-16 13:56:19

Only on Gransnet.

I'm a bit pissed off about no reply from HQ or Tech. Even if they don't know what it is they could acknowledge my post [BigHumph emoji]

jinglbellsfrocks Wed 06-Apr-16 14:05:34

Put out a "Dear GNHQ". In capital letters.

thatbags Wed 06-Apr-16 14:07:58

Bugger "Dear". They have been v rude. [ExtraBigHumph!]

thatbags Wed 06-Apr-16 14:08:21

Meanwhile, I have done a SHOUT.

LucyGransnet (GNHQ) Wed 06-Apr-16 14:32:20

Hi thatbags sorry, we've only just seen this! blush Do always feel free to give us a nudge by reporting something so that we get a notification of it and can get back to you asap.

Re. the problem you're having, could you email us with a screen grab of the message/error that comes up (if one does) when it happens? As well as the browser and device that you're using. We haven't heard of it happening to anyone else at the moment, but we'll certainly take a look.

thatbags Wed 06-Apr-16 14:40:01

Thanks, Lucy. Shall do. I'm using Safari on an iPad5.

thatbags Wed 06-Apr-16 17:01:57

Here you are

thatbags Wed 06-Apr-16 17:03:48

Twice and then twice again after I posted the first two pics.

LucyGransnet (GNHQ) Wed 06-Apr-16 17:38:02

Thanks thatbags, we'll pass these onto tech and see what they can find out. From the sounds of it, it could be something to do with your computer, as we haven't had any other reports if this problem, but it may well be that they can suggest something!

thatbags Wed 06-Apr-16 17:49:38

Roghto. Odd that it's only the Gransnet site affected by it if it's my computer.

thatbags Wed 06-Apr-16 17:49:57

Righto, even!

thatbags Wed 06-Apr-16 19:31:27

testing another machine

thatbags Wed 06-Apr-16 19:31:40

and agin

thatbags Wed 06-Apr-16 19:36:36

Last two messages were on a different computer. No probs till I got back on iPad.

DH thinks it might be that you haven't tested the Gransnet site on iOS & might be a Java script thing.

I'll also try restarting this iPad.

Crafting Wed 06-Apr-16 19:42:02

thatbags I use an iPad to access gransnet. Never had this problem. Don't know if that's any help or not. Sorry you're having problems.

Granny23 Wed 06-Apr-16 20:16:53

Only just seen this thread and it has taken me 3 shots to get to the end to post. I have also been having problems for the last 3 days, but getting a different error message = 'Gransnet is not responding'. Like Bags the problem seems to be only with Gransnet. I am wondering if it is because Gransnet is maybe operating on Windows 10 now, whilst I have been unable to upgrade?

NanaandGrampy Wed 06-Apr-16 23:08:41

Have you tried deleting your cache Thatbags . That might clear the issue because you will be downloading the site afresh afterwards?

thatbags Thu 07-Apr-16 07:59:29

No. I'll try that today, nandg. Thank you.

NanaandGrampy Thu 07-Apr-16 08:51:03

no problem, I'm experiencing issues with Chrome at the moment so I know how frustrating technology can be when its off in a world of its own smile