Gransnet forums

Site stuff

Deleted PMs - This is important

(255 Posts)
MawBroon Mon 18-Feb-19 20:59:54

I was concerned to find that some of my private messages around 20 December last year have disappeared, apparently “deleted at user request”.
Well I certainly did not delete them so the question is “which user” ?
How can anybody interfere with private messages- I thought the clue was in the name.
Izabella Annodomini and Lemongrove might like to check theirs too.
Coincidentally they were generally on the same topic.
Is Big Brother not only watching us but censoring our mail?
I take a dim view of this breach of confidentiality if that is indeed the case .

breeze Wed 20-Feb-19 12:17:56

If any of you are on LinkedIn you will see that it accesses your details and matches you with people who know the people you know.

The reason I asked the question before last (before it was mentioned is was 'only' people who had cleared their boxes, which now seems not to be true) is, these links can happen accidentally in software and so if you, for example, deleted a thread or had a post deleted, it could have read the name and although not deleted all posts on the thread, may have a link to your name on a PM and got rid of that person on there through a dubious link.

Or some corruption/hacking going on. Hopefully tech/security are on to it but they'll need to run tests so may take a little while.

Many years ago there was an awful breach when 'someone' had accessed individuals contact lists and forwarded their private emails to everyone on their contact list. I received a personal email that someone on my contact list had sent to a client (medical). I was horrified and notified her immediately. I decided I wouldn't put anything ultra personal on emails from that point on. If I discuss someone (not on here) in an email I try to be vague in case it falls into the wrong hands. Not a bad idea also if you have fat fingers and have sent a 'reply all' by mistake!

And of course, none of you would discuss another member behind their backs on here would you smile

Technology eh.

Jalima1108 Wed 20-Feb-19 12:09:47

The poster who alerted it to me a couple of weeks ago had not deleted my post to her, nor had I deleted it.

If I had sent it to more than one person and a third party deleted it, then that should not happen under any circumstances.

POGS Wed 20-Feb-19 12:05:24

GNHQ

I appreciate you are trying to provide answers but may I return to a point in question.

GNHQ posted:-

' We've just heard from our tech team that you will get a "deleted at user's request" message even if the other person deletes your message. Those who guessed that it was caused by people clearing their inboxes are correct!

I hope that makes sense. Please let us know if you need further clarification.
----

I responded by asking a question :-

POGS Tue 19-Feb-19 16:38:00
Rachelle

Unless I am misjudging what you are saying you report as though this has ALWAYS been something that has occurred.

Until now I and I don't think other posters have been used to seeing / ever noticed eg :-

' This message has been removed at user request'

So has this wording ALWAYS been used when pm's are deleted by either party as I think you are suggesting is the cause.?

Thank you
----

Today I repeat the question, has it ALWAYS been the case if either party deleted a pm the term. :-

' This message has been removed at user request

was displayed because I am of the opinion until I received a pm this week both the gn user and myself had never noticed it before.

Can you find a moment to answer the point please.

Thank you.

Jalima1108 Wed 20-Feb-19 11:56:33

PRIOR to one poster on here who has stated she cleared her Messages out of concern the site had been hacked.

Yes, I did that too and there were dozens of messages showing that message BEFORE I cleared my messages (and the more recent ones by mistake!).

The messages were from more than one poster, not linked at all and one poster alerted me to this about 3 weeks ago; neither of us had any idea how it had happened.

Jane10 Wed 20-Feb-19 11:53:53

Argh! Now I'm getting emails from GN to tell me there's new replies on a games thread that I had 'hidden'! What next?
I hide the all the games threads as they tend to take over all the active thread space.

POGS Wed 20-Feb-19 11:51:08

I know there were pm's showing the term:-

' This message has been removed at user request'

PRIOR to one poster on here who has stated she cleared her
Messages out of concern the site had been hacked.

breeze Wed 20-Feb-19 10:48:55

If lost PM's are 'only' ones sent by people who have had a clear out then there's your answer.

When they delete their sent, it removes from the recipients' inbox. Must be linked. Also shouldn't happen. Recipient should choose what they want to keep or remove.

MawBroon Wed 20-Feb-19 10:40:34

My point too Elegran

Elegran Wed 20-Feb-19 10:31:46

It would be better if the date of deletion were shown, as well as or instead of just the date the PM was sent/recived.

Elegran Wed 20-Feb-19 10:30:31

Fennel Are you sure that Jalima's messages of 5th and 6th Nov were deleted then, ? Maybe they were sent then and deleted yesterday when she was clearing things?

breeze Wed 20-Feb-19 10:29:37

Could I ask, those of you who have lost PM's have you either requested to remove a thread, or, had a post within a thread removed by GNHQ recently?

I've checked mine and all are there, recent and going back years.

I wondered if there could be a 'blip' in the software, so if you request to, or, have something removed, it has a link to PM's with your name on them and removes those too.

Just a theory. Otherwise a bit of a mystery for the techs to unravel.

Mine are all o.k. I haven't started any threads in recent times or had any posts removed.

Buffybee Wed 20-Feb-19 10:25:43

I've got deleted PM's but only from Lemon and Jalima who have both stated that they have cleared their messages.
All the others are ok.

MawBroon Wed 20-Feb-19 10:05:01

I would imagine your posts were deleted retrospectively Jalima even if you did it recently. Loads from you to me have disappeared (and possibly vice versa) smile

RachellaGransnet (GNHQ) Wed 20-Feb-19 10:02:18

Our tech team is investigating this. Rest assured that we are looking at it urgently.

And please don't worry, security is not compromised.

Marydoll Wed 20-Feb-19 10:01:27

Here is a question: Is this a of violation of The Human Rights Act?.

The Act gives effect to the human rights set out in the European Convention on Human Rights. Article 8 - the right to respect for your family and private life, your home and your correspondence is one the rights protected by the Human Rights Act.

Jalima1108 Wed 20-Feb-19 09:59:20

Te plot thickens, Fennel - I didn't delete anything until yesterday.
And if you didn't delete them who did?

Fennel Wed 20-Feb-19 09:54:51

Also 4 sent from me to Jalima.
I remember now what the subject was, a bit sensitive.

Fennel Wed 20-Feb-19 09:51:59

I've just checked mine and 5 messages from Jalima were deleted on 5 and 6 Nov. last year.
Very mysterious.

Jalima1108 Wed 20-Feb-19 09:49:32

downtoearth
oldbatty has presumably 'tidied' her mail boxes - but the question is how do they get deleted in 'your' mailbox, both ones you sent and ones you receive?
It means that you do not have ownership of any pms you sent; if sent to more than one person and one of the group deletes the pm it is deleted altogether - in everyone's inboxes and in the sender's.

That cannot be right and we don't yet have a satisfactory answer from GNHQ.

Gonegirl Wed 20-Feb-19 09:47:36

Oh right. (Jalima) It does look a bit odd when you see it in your inbox. You wonder "Why? What did I do?"

Jalima1108 Wed 20-Feb-19 09:43:41

The privacy question that arises is - who has ownership of the pms? And who has access to them?

If I receive a pm and it is sitting in my inbox how can someone else, even the sender, delete it?
It should not be possible, should it?
How does this fit in with the new GDPR Regulations?

Marydoll Wed 20-Feb-19 09:41:48

Gonegirl, I had PMs deleted, which I did not request to be deleted, so for me it is a problem.

Gonegirl Wed 20-Feb-19 09:34:23

Where does privacy come into it? confused

Gonegirl Wed 20-Feb-19 09:33:49

I'm not sure I see the problem. When it says"deleted at user's request", doesn't it mean just that? I suppose it's a new thing that's been brought in. Can't see anything wrong with it.

MawBroon Wed 20-Feb-19 09:28:58

Still hoping for clarification from GNHQ and a statement of principle regarding privacy.
I dont see why the system as it applies to emails is not impossible - ie. I can delete received emails from my inbox, or those I have sent from my “sent” box, but once they have left me I have no control over them. And nobody else has access to them.