Gransnet forums

Site stuff

Tool bar

(54 Posts)
ninathenana Mon 29-Apr-19 15:39:02

I use the red bar at the bottom of the page on the mobile site to navigate.
I can open threads and post fine but the tool bar is not working. This has only happened in the last half hour.

Anyone else having a problem ?

kittylester Mon 29-Apr-19 18:38:33

I cant use that either nina - I'm on the mobile site on my phone.

CariGransnet (GNHQ) Mon 29-Apr-19 19:38:03

It’s working fine for us. If it continues let us know

kittylester Mon 29-Apr-19 19:58:32

Still not working!

ninathenana Tue 30-Apr-19 07:32:57

Not working sad

ninathenana Tue 30-Apr-19 07:43:09

I've e-mailed them kitty

kittylester Tue 30-Apr-19 07:49:41

Thanks, nina, mine isn't working this morning either. It cant be just we two though, can it?

ninathenana Tue 30-Apr-19 08:02:39

I wouldn't have thought so. Would be quiet freaky if it was grin

SarahGransnet (GNHQ) Tue 30-Apr-19 09:39:24

We've raised this with our tech team. We'll let you know when there's an update. Thanks for bringing it to our attention.

SarahGransnet (GNHQ) Tue 30-Apr-19 11:59:16

We think this may have been a temporary glitch. Can you post here if you are still having this problem?

Charleygirl5 Tue 30-Apr-19 12:14:00

For once I am not having problems

kittylester Tue 30-Apr-19 12:19:49

Sorry, Sarah, still no joy. I use 'I'm on' quite often and it doesnt work at all, 'Active' isn't so bad because I can go backwards using my phone controls.

kittylester Tue 30-Apr-19 12:20:55

I cant (or couldn't yesterday) do fresh PMS but can reply to old ones.

SarahGransnet (GNHQ) Tue 30-Apr-19 12:21:34

Thanks for the update kittylester. We'll keep looking into it.

kittylester Tue 30-Apr-19 12:21:37

Looks like I can do that now.

grannysyb Tue 30-Apr-19 13:07:37

Not able to use toolbar at bottom of page on my mobile

kittylester Tue 30-Apr-19 13:22:55

Oh, thank goodness!! Thought it was just nina and I!

I did restart my phone to see of that helped - it didn't!

ninathenana Tue 30-Apr-19 13:24:37

Still not working

kittylester Tue 30-Apr-19 17:10:10

Nor here! It's very time consuming having to go on all the threads to see whether anyone has added anything. And, the long ones take ages to load on my phone!!

kittylester Tue 30-Apr-19 21:53:40

And, I keep losing posts!

ninathenana Tue 30-Apr-19 23:19:52

Very frustrating.
I've just discovered it's not working on my Kindle either.

kittylester Wed 01-May-19 10:48:52

I'm getting quite fed up now gnhq - can someone do something please.

kittylester Wed 01-May-19 16:00:40


grannysyb Wed 01-May-19 19:33:06

Still not working.

NatashaGransnet (GNHQ) Wed 01-May-19 21:30:12

Hi all,

Thanks for letting us know. We will chase our tech team for an update first thing tomorrow. smile