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New consent form - UPDATE: Link to FAQs here

(109 Posts)

GNHQ have commented on this thread. Read here.

LaraGransnet (GNHQ) Fri 14-Aug-20 15:55:12

Hi all,

As of this afternoon many of you will have noticed a new consent form pop up. Apologies for the late notice - we'd hoped to get a post up earlier to give you advance warning but our resources were focused on getting it up and running as quickly and efficiently as possible.

As a responsible publisher we follow the recommendations of the Internet Advertising Bureau (IAB UK) - here's a bit more information about them.

The IAB asks that we allow users to say if you consent to your data being used or not. We've been doing this for quite a while now and this is the pop-up you would have previously seen when you came to Gransnet.

What's happened is that as of tomorrow the IAB is brining in a new standard that publishers have to comply with. The new standard gives the user even more choice over the data that can be collected and used - which is why you are now seeing a new pop-up with far more privacy options.
Whilst it may look a bit OTT it's actually been designed by the IAB to make it better for users and give you more control.

So please don't be worried about this new pop-up - it will in fact give you more information and choice over your privacy.

Hope this helps smile
GNHQ

UPDATE: FAQs page here

moggie57 Sat 15-Aug-20 13:19:00

youe data gets passed on anyway . if you got cookies then you got 3rd party people .whether we agree or not ,is a lot of hogwash .no disrespect to gransnetters or admin...but the above message was confusing ,just a simple i agree /i dont agree ..

Chewbacca Sat 15-Aug-20 13:05:28

It's a pain in the ar*e isn't it Elegran? Interestingly, Mumsnet doesn't seem to be similarly afflicted.

Elegran Sat 15-Aug-20 13:02:08

I take back what I said above about changing your internet settings to preserve Gransnet cookies so as to make sure they were not deleted when the browser closes. I did that, choosing not to have unwanted adverts pop up every two minutes, but I STILL have had to fill in the blasted form every time I used my laptop again to access Gransnet (The same device on which I selected my choices and submitted them)

I have tried leaving the "legitimate interest" button blue but it STILL asks me to repeat the performance every time. Does it only register and keep your selections if you make the "right" choices and get all the ads that can possibly be sent you?

This is getting tedious and wastes vast amounts of my time. After nine years of Gransnet, I too am having serious thoughts of abandoning ship.

Rainwashed Sat 15-Aug-20 12:56:00

Thank you Oopsadaisy 3.

Chewbacca Sat 15-Aug-20 12:44:36

Same here Marydoll. It has been suggested to me, on another thread about this subject, that GNHQ are having to raise revenue via advertising and that if we want to retain a free service, we should be prepared to accept the unwanted advertisements too. I can see the argument for this however, if that is the case, surely there should have been more clarity and honesty from GNHQ in the first place. Instead, we've been led to believe that we can opt out of all; when in fact, we cannot. I'm undecided as to whether this is deliberately disingenuous or a genuine tech blip that can be resolved. Please can you confirm GNHQ?

Oopsadaisy3 Sat 15-Aug-20 12:26:15

rainwashed some of the things you have slid to Grey, slide back to blue when you click ‘submit’ hence the ads.

There is no way to stop it!

Rainwashed Sat 15-Aug-20 12:22:21

I have put everything on grey but adverts still come up on the side is this normal?

Oopsadaisy3 Sat 15-Aug-20 12:21:15

Marydoll the ‘Legitimate’ ones are all of the advertisers who GN are saying have the rights to your data, not only on your device, but other devices at your home.
Not my idea of Legitimate.

And if you go to Privacy settings at the bottom of the page , you will see that they revert back to ‘Consent’ as soon as you press Submit.

Marydoll Sat 15-Aug-20 12:17:10

I checked this morning, the legitimate ones have reverted to blue, but the rest are still grey.

I have worked out that once you have done it once on a device, it does not pop up again. However, in my own experience, you have to do it on each individual device you use to access GN.

toscalily Sat 15-Aug-20 11:41:54

When I signed in this morning it said "page not available" why? I could proceed to other parts of the website, also the New Consent form did not appear automatically as it does to other users, why? I had to go and search for it in Privacy Setting. Having changed all the settings to grey I have just checked and they have all reverted to blue so it does seem that we do not have a choice, again why? I think there are a lot of questions that need answering.

JenniferEccles Sat 15-Aug-20 11:29:05

You are right Puzzler61

I would put money on the assumption that the vast majority of us DON’T want the blasted adverts/pop-ups so the obvious solution is to have ‘don’t consent’ as the default setting and let the tiny minority who do want them to have to opt in.

Surely that would be possible otherwise GN could lose a lot of members.

cornergran Sat 15-Aug-20 11:19:43

Lara, apologies if this has been asked before. On logging on I accessed the consent form and turned everything to grey as I wish to wait for clarity on the implications of agreement before accepting any options. After pottering around the site for a while I looked at my privacy settings at the bottom of the page, which I assume are valid for the current session, all the original settings are live and none of my changes show. Does this mean that I am not actually refusing anything? If so this is surely unacceptable.

Chewbacca Sat 15-Aug-20 10:55:35

It blocks entry kircubbin until you click on it.

kircubbin2000 Sat 15-Aug-20 10:54:14

Can you not just ignore the form or is it blocking entrance to the site?

cornergran Sat 15-Aug-20 10:46:14

I have been able to change the sliders but am oh so frustrated that my preferences are not saved so the same performance is needed each time. If nothing else why not a 'say no to everything' option, it would be quicker at leas.

Puzzler61 Sat 15-Aug-20 10:38:19

You are most definitely NOT thick Charley.
Never think that.

This is challenging the most savvy gransnetters.

Oopsadaisy3 Sat 15-Aug-20 10:36:55

Just came out of GN to go to the BBC website , came back and all my non consents have reverted back to Consent, so we have no choice but to accept their demands and allow everything that they want to plant onto our devices.

Charleygirl5 Sat 15-Aug-20 10:21:20

Marydoll I am in the category you mention + I think I must be thick which does not help.

Ramblingrose22 Sat 15-Aug-20 10:09:30

Agree with everyone else. Tried to change the slider to block adverts and nothing happened.

Lara has said "The new standard gives the user even more choice over the data that can be collected and used - which is why you are now seeing a new pop-up with far more privacy options.
Whilst it may look a bit OTT it's actually been designed by the IAB to make it better for users and give you more control."

Lara - how do I exercise my increased choice over the data that can be collected, please? And how have I gained more control when I couldn't move the slider to block receiving things I don't want?

annep1 Sat 15-Aug-20 09:29:17

Choices being ignored. Puzzler61 makes good suggestion.

Puzzler61 Sat 15-Aug-20 09:22:00

Would it be too simple for HQ to assume - and have the settings set, that people DON’T want their data shared or have adverts flying at them non stop - and we only indicate if we DO WANT such an intrusion. (Not many takers for that).

Chewbacca Sat 15-Aug-20 09:11:05

Wretched thing has done the same thing again this morning. angry
What a dog's breakfast this is.

Oopsadaisy3 Sat 15-Aug-20 09:07:04

I’ve reported my post to see if we get a reply.

Oopsadaisy3 Sat 15-Aug-20 09:05:51

Well I stayed after the response from Laura, but I’ve just gone to Privacy Settings and I’ve had to slide the buttons back to grey, except for the ones that I objected to( the ones that allow them to look at other devices in my home) there are 3 of them and I can’t disallow them.
And still nothing has been done.

Pantglas2 Sat 15-Aug-20 08:41:38

I’ve just done same CurlyWhirly! So annoying to see it revert back to blue when I’d greyed every choice, which tells me we don’t actually have a choice in this! We will have to leave or accept it.....