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Hello from GNHQ

(263 Posts)

GNHQ have commented on this thread. Read here.

LilyGransnet (GNHQ) Thu 05-Aug-21 14:41:14

Hi all

We think that it'd be good for us to get to know each other a bit more.

We at GNHQ are here to moderate the site, look after our users and ensure that Gransnet is an inclusive and supportive community. We're post-moderated, which means that we rely on reports to let us know what's going on. ​Our aim is to respond to every query we receive, so please don't be afraid to get in touch.

We're also keen to listen to feedback about site functionality, so tell us what you think - we'll always pass feedback on to the relevant team(s) for discussion, with the promise of making Gransnet better and more efficient for all users. If you've got any ideas for improvement then please share them below. Changes at the back end of the site do take time, but we're more than happy to keep you updated during the process.

Please feel free to introduce yourselves by replying below (or send us a hello privately via email/report if you prefer).

P.S Every time you hit the report button, an angel gets its wings (or a troll gets booted off site). <repeatedly clicks report button>

granfromafar Sun 15-Aug-21 19:50:33

I agree with DanniRae about lack of competitions and also the monthly book giveaway which is missed by many. Hope the publishers will start this up again. I have been lucky enough to receive a few books over the years and started an arrangement with another GNetter that if one of us received the book and the other missed out, we sent the book to the unlucky one. It worked well.

Callistemon Sun 15-Aug-21 19:59:53

FarNorth

No, Meryl, I think you must be getting a little confused in your old age.
I'm sure that hasn't been happening. smile

grin

Dayja view, Rodney, dayja view

Sweetpeasue Sun 15-Aug-21 20:44:19

Not been on Gransnet long but I also find it hard to follow the OP's messages. All posts are white.
Think if I got a lot of ' dislikes' I'd be off! Not keen.

Chewbacca Tue 17-Aug-21 20:05:45

01LilyGransnet
Chewbacca

LilyGransnet whilst were grateful for your assurances that out requests are being taken seriously and being passed on to decelopers but may take some time to implement, please can I draw your attention to a request that was made over a year ago and has still not seen fruition? Iam64 and several others, asked for a Feminism chat section, just like the one on Mumsnet. We were assured that it could be done but, a year later, and no sign of it. Please don't assume that just because the majority of us here are grey haired and retired, that we don't want to discuss feminist issues in a designated space. Can we have that space or not please?

This will be chased up first thing tomorrow morning - will keep you updated.

LilyGransnet please could you give an update on this?

FannyCornforth Wed 18-Aug-21 17:30:24

Hi Chewbacca
I’ve been pondering this.
I wonder if GN are reluctant to create a Feminism / Women’s Rights sub-forum because it might attract unwelcome attention from TRAs, like the MN Feminist sub-forum did / does.

Galaxy Wed 18-Aug-21 17:34:03

To be honest I think they would be completely insane to create another one. I say this as a poster on the MN board and someone who has asked for a gn feminist board. I imagine that when Monday morning arrived the response was you promised them what?, that's the last time you are are left alone at the weekend grin

FannyCornforth Wed 18-Aug-21 17:53:47

Galaxy grin

Chewbacca Wed 18-Aug-21 20:38:14

Well, it looks like we'll never know because LiliGransnet never did come back to us first thing tomorrow morning did she!

Doodledog Wed 18-Aug-21 21:12:26

FannyCornforth

Hi Chewbacca
I’ve been pondering this.
I wonder if GN are reluctant to create a Feminism / Women’s Rights sub-forum because it might attract unwelcome attention from TRAs, like the MN Feminist sub-forum did / does.

I think you could be right. To be honest, it's an uphill struggle as it is, without that.

It would be good if we had an update on when Iam64 will be able to post, though.

Chewbacca Wed 18-Aug-21 21:49:48

It would be good if we had an update on when Iam64 will be able to post, though.

Indeed it would Doodledog but GNHQ seems to be incommunicado lately. hmm

LilyGransnet (GNHQ) Thu 19-Aug-21 09:39:56

Hello!

We haven't an update yet but it's being discussed (and was flagged that morning, promise).

We're still talking with Iam64 and very much doing our best to get them posting again. The technical issues experienced by this user are unusual and quite complicated.

When one user on a large site is experiencing issues, it can be extremely hard to replicate. Replication is usually how we're able to diagnose a fix, so it is taking time. We made a little bit of progress but then the issue re appeared so we're just looking into that.

FarNorth Thu 19-Aug-21 20:07:29

Thank you LilyGN

BlueBelle Fri 20-Aug-21 17:29:43

??? three years later….. Oh what a sceptic I am

toscalily Fri 03-Sept-21 10:47:10

As several weeks have passed I thought I would bring this to the top again in the vain hope that it might catch some ones attention?

Doodledog Fri 03-Sept-21 11:10:41

Yes, and whilst you're here, HQ, this is a reminder that Iam64 is still out in the wilderness.

FarNorth Fri 03-Sept-21 11:17:07

Remember Iam64.

FarNorth Fri 03-Sept-21 11:18:16

How strange that I had put this out of my mind with no expectation of action from GNHQ.

FannyCornforth Fri 03-Sept-21 11:18:17

I contacted HQ at the weekend about something trivial, and engaged with a nice person called Kim.
I mentioned that the Search Function doesn’t work for me, and indeed many others, and she was genuinely surprised. hmm

Smileless2012 Fri 03-Sept-21 11:19:00

What on earth can be so difficult about getting Iam64 back posting on the forums again.

Come on GNHQ, this has gone on long enough and needs to be sorted ASAP.

FannyCornforth Fri 03-Sept-21 11:28:13

What’s ‘the replication’ that Lily says is the problem for Iam64?
Does anyone know what this means?

Doodledog Fri 03-Sept-21 11:47:50

No idea. All I can think of is that they might want to set up another account in the same name, but that may be well wide of the mark.

How hard can that be anyway?

toscalily Fri 03-Sept-21 11:52:48

Surely it would only need a name change, even keeping it similar by adding a number or two so people would know who it is.

Doodledog Fri 03-Sept-21 16:33:39

That's what I would have done at the start - registered as Iam65 or something, but I think Iam has tried that and it didn't work.

BlueBelle Sat 04-Sept-21 15:32:29

So I month on has anything happened about ANY requests
It’s gone very quiet maybe

FarNorth Sat 04-Sept-21 18:20:43

Ask for views - box ticked.

Take action on views - oh, no box for that one.