We've been asked by the Care Quality Commission (CQC) to find out why gransnetters do – or don't – share their feedback about health and/or social care.
CQC say, "Although many older people are accessing health and/or social care regularly, they tend to be hesitant about sharing their experiences of care – both good and bad. We know that many gransnetters are accessing care regularly on behalf of a loved one or for themselves.
"It's become commonplace for us to feed back about our experiences after a meal, holiday, or hotel stay; however we're still hesitant when it comes to feeding back about life's most important services – health and social care – this would include your GP surgery, dentist, local hospital or care home.
"We want to know what your experiences have been, and why you do – or don't – tend to share feedback about your or your loved one's care."
Everyone who posts on this thread with their experiences of their health and social care treatment and why they do/do not feed back on them will be entered into a prize draw where one lucky gransnetter will win a £300 Love2Shop voucher.
Thanks and good luck with the prize draw.
GNHQ.
*Regarding complaints*
If you have experienced or seen poor care, you have a right to feed back or complain to the organisation that provided or paid for the care. We cannot make these complaints for you or take them up on your behalf. This is because we do not have powers to investigate or resolve them.
If you do give feedback or make a complaint to an organisation that provided or paid for care, please tell CQC too. They want to know about your complaint because it will help them to form a picture of how well a particular service cares for all the people who use it.
If you would like to share your experience with CQC confidentially, visit www.cqc.org.uk/share-your-experience-finder.
Please note: This topic is for discussions paid for by Gransnet clients. If you'd like to have your own paid for discussion thread, please feel free to mail us at 