Here we go again - M&S woes

I've got skinny legs and have trouble finding boots that don't flap around my ankles, I've got one pair of favourite 'pixie' books that I wear with thick tights or leggings and I've just had them revived at the shoe repairers hoping to get another season out of them!
Any advice on where to find some new ones would be very welcome.

I've tried M&S - absolute no-no !

I find the website very slow and difficult compared with other websites. However, some time ago when I tried to order something online using a discount voucher and the site would not accept the voucher, M&S were very helpful when I complained and did apologise (and I did get the discount). The York shop has had a make-over, quite a bit of disruption while it was going on but I don't think it's an improvement. Also because there are so many different styles - Classics (which I avoid), Per Una, Autograph etc - if I want a particular item I find I need to wander round the whole shop. Why can't they have all the coats together, all the jumpers together? Why do they need to have all these different groups? What is wrong with simply having one M&S brand (St Michael, we knew where we were). Why do they stock other brands for make-up, cleaning products etc. Why didn't they stick to their own brands? Also tights - I haven't been able to buy 20 denier tights for ages and ages. Just plain tights, they seem to stock only glossy. Rant over!

I had a similar problem in the summer Grandmama. I was trying to buy some sleeveless ribbed tee shirts for my daughter out law abroad and instead of being in one place, they were all over the shop. When I had a moan about it, the girl on the till said that the idea is to help people put outfits together. She agreed it was annoying if you want the same item in different colour ways though and said there had been many complaints.

Twice I filled in complaint forms about the confusing store layout after a refurb at our nearest one. It was actually claustrophobic as it was so crowded and the exit was obscured by lots of displays as well as not being signposted. Despite giving detailed info and contact info I never heard a dicky bird from them. I had genuinely wanted to be helpful as I had been a faithful and regular customer. I just avoid that store now. Its a horrible environment and I don't want to be there. Sad but true

Took Minibags for a proper bra fitting last week. Our assigned helper was great. She found something just right for me too. As well as thanking her I left compliments with her manager.

It's approximately a decade since I've been in any M&S shop. I was quite impressed with Glasgow Argyle Street M&S—an order of magnitude better than the last M&S I was in, which was probably Oxford. The cafe was nicer than that overpriced snooty 'Italian' one in Jenners, Edinburgh that can't even serve decent scones.

I found the bra fitter in M&S very helpful as well.reminded me off when I had my first fitting. On return my father glanced over the top of his paper and enquirered 'what cup size was she? E?'
No, said my puzzled mother 'AA'
'Oh' said father 'I thought she'd be an E for egg cup size'
! I'm still only a B

Can't a decent scone in Jenners? As Margaret Mountford once said in a different context " Edinburgh is not what it used to be"

I've gone several times to M & S for bra fitting.

Granted I am large up front with a relatively narrow back. But they do have bras with cups at G, GG, H, J, etc etc. So there is no way that they don't have a cup to fit a booby.

But the cut and the shape is another matter.
Bones dig in at the too highly cut underarm,
the side of the cup at the arm rubs and that's only on trying on.

Fitter advised me to lower the straps and move the bra lower away from my underarm..... er..er.... is that not a bit of a droop we're then getting !! Kind of defeating the purpose of getting a well fitted bra.

By this stage we are not concerned with style or pretty, just a bra that fits.... in any colour !!

Fitter said that I needed to get a bra specially made.
Agggghhh.... but I wear a Fantasie 38G in almost any of their styles.

soutra Jenners is full of ladies of a certain age going round saying "its not what it was". It certainly is not. That Italian place is awful. Like a motorway service station. The tearoom used to be soooooo lovely too. Sigh. I cant say I`m a fan of M&S cafes either though. Too crowded and uncomfortable and not cheap either

home.bt.com/lifestyle/fashionbeauty/what-you-really-think-of-the-ms-pants-ads-11363934517953
They are still ordinary white pants, but the model ain't bad!

Grandmama if I want a particular item I find I need to wander round the whole shop. Why can't they have all the coats together, all the jumpers together?
I find that very annoying too; I was looking for some matching or toning separates yesterday but gave in as it was a huge store and things were in their particular ranges.
I also thought I had looked through all the handbags and couldn't find what I wanted, only to find others dotted all through the store and gave in. Mind you, I found the same in John Lewis after I had bought a bag in there - other bags dotted all around with the different 'lines'.

Frankly, I thought the model in the M&S adverts was revolting, unattractive, and unappealing. If they want to give us half naked men giving us a knowing look they should at least use men who are easy on the eye.

I cannot think of any time in my life when I would have found this model other than unappealing and a real turn off.