Help ! ive just got an I phone and im lost

silver my last phone was a Galaxy S (Ihave a Samsung mini 111) now, pm me if your stuck and I might be able to help, or I should say DD (my technical support ) had the same phone and if I am stuck she will help.

Go get a child to help! - seriously there is nothing they do not know about these things - it seems to be inborn now!

Sorry got confused, its not an I phone its an android. are you all laughing. They are supposed to be easy. My computer wont let me download the instruction book, it goes into a file and I cant get it out, its a newish laptop so I thought it would be ok, the provider asked me what was my browser and I had to admit I did not know, I thought google was a browser after all I browse the internet with google. I want to go back to pen and paper and candles and shut off the 21st century. seriously. though the supplier should be able to help set up a phone, not everone is used to modern phones. (sound of hair tearing out)

Our posts crossed Ana - great minds think alike!

Alternatively silverfish ask a grandchild - anyone over the age of about 6 should be able to help!

Usually the high street shops are very helpful. This is very poor customer service.

Have you tried looking online for an instruction book? - this is what happens with cameras now - you have to download it and print it.

We have very bog standard (cost £25!) phones as we are out of signal range here so there is no point. We only use them on holiday to keep in touch with family.

Have you tried downloading a user guide from the internet? You can usually get one for all makes of phone - just type in the name and model and it should come up.

I bought a smart phone last year - it's back in its box at the top of the wardrobe. I couldn't get on with all that swiping, so went back to an android model!