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Today's heartsink task

(63 Posts)
Jane10 Thu 14-May-20 08:03:35

Just discovered that my mobile phone is almost out of contract and also been notified that my TV package is due to be renegotiated. Woke up with a feeling of dread at what I'll need to be doing. Either struggling through lots of screens and 'choices' or, if I'm lucky, actually talking to someone in a call centre. All the while I'll know that somehow the wonderful deals I'll, no doubt, be offered will cost more and be complicated to set up. All I want is to remain on the same terms as previously and I don't want all the bells and whistles I'll be told are vital.
Just ranting. Ignore me.

Jane10 Fri 15-May-20 12:04:35

Nannan2 it didn't take long to get through to BT but once they've got you it seems to take ages of meaningless waffle somehow. I pinned the man down to exactly what it would cost and why and took notes too for later when I'm bound to have to go through the complaints procedure. Sigh.

Sawsage2 Fri 15-May-20 16:44:27

I have 3 mobile phones from Tesco on contract, 1 for me, 1 for granddaughter and 1 grandson. If I have a problem I just go into Tesco phoneshop, they are open. No trouble with them.

Saggi Fri 15-May-20 17:21:13

I’m with you Grannynanywanny...... SIM only and £10 a month. Brought my smart phone four years ago ...pay my £10 a month..... never hear from them . Luvvly - jubbly!! Will need new phone soon... will do the same. I get 5000 texts ( never used them all).... 1000 talk time(never used them) and 16 GB data... which I was using. So brought myself an I-pad with I28 GB,for the fun stuff.... and use mobile for proper stuff.

Jane10 Fri 15-May-20 17:28:29

I mostly use my phone and tablet at home so use home WiFi. Cuts down on need for data. WhatsApp is great for free video calls etc.

JaneRn Fri 15-May-20 17:54:00

I am in awe of all you techie people! I have a mobile phone which, much to my grandchildren's disgust, rarely use and have to be reminded to take it with me when I go out. I still prefer to use my landline when I am at home - free calls with broadband package - and frankly I am happy not to be always available.

I am sure mobile phones are a great invention, but I am appalled when I see people come into a restaurant and the first thing they do even before ordering is to take out their phone and start looking at it, ignoring their companion(s), Very rude. Is there something so important that it cannot wait? Just as bad is the "I'm on the train" messages, always shouted loudly so that everyone can here. I once had to listen to lurid details of a passenger's love life for nearly an hour. Too much information!

As you will gather, I am a fully paid up member of the Dinosaur Club!

Grandmama Fri 15-May-20 20:00:04

I have a basic Nokia - bought last year in case of emergencies after DH came out of hospital, my first mobile. I have a monthly GiffGaff goody bag, £6. No contract. Absolutely perfect although because of the lockdown I've been under pressure from a few people to buy a smartphone so I can be in whatsapp groups. But the Nokia + Giffgaff suits me fine.

Jane10 Fri 15-May-20 20:23:07

Once you get a smartphone you'll kick yourself for not getting one sooner. Seriously they are extremely useful. I'm posting this on one now. I've just checked the news and weather on it, attached a photo to another post and shared a funny clip via WhatsApp to a friend. Go on. Stick your toe in the smartphone water or let your family get you one and set it up for you.

Thisismyname1953 Fri 15-May-20 21:49:49

I wouldn’t get your mobile with SKY . Mine is and it’s great until I want to set up a new payment through internet banking . The bank always needs to phone me back to do a check but my phone won’t let them . It doesn’t ring . It won’t accept calls from my bank at all ! I’ve spoke to the bank and I’ve spoken to SKY with no resolve at all . No problem when I was with O2

GreenGran78 Fri 15-May-20 22:51:54

It’s well worth checking sites like Quidco when looking for new deals. My best sign-up was with BT, when I got £100 cash back for going through Quidco, plus £100 in vouchers from BT.
You don’t always get better deals, but it’s worth checking it out first.

Hetty58 Fri 15-May-20 23:05:32

It's ridiculous how we have to keep swapping providers to get a better deal.

I try to do it all online, after checking several comparison sites, but sometimes, given patience, I'll phone my present provider and tell them what deal I'm swapping to.

Often, they'll offer a better deal to keep their customer. I then end up annoyed at having been ripped off, for months, by paying more than that!

Chestnut Sat 16-May-20 00:06:46

You can't do better than the Smarty 2Gb plan which is only £5 a month for unlimited phone calls and texts, plus home internet. £7 if you use the internet out of the house. You keep your old phone number too. Details on the website:
smarty.co.uk/

sodapop Sat 16-May-20 08:45:05

I have to start getting all the paperwork together ready to complete our French tax forms.
I really must stop putting it off.