I love my laptop and my tablet but I've never got into using a mobile phone, apart from still having a Pay as You Go thing from a supermarket. I'm with Virgin.
As I only use it to send the odd text or to phone someone in an emergency I haven't seen the point in shelling out for a contract when I make so little use of it.
Yesterday I attended the hospital for my routine eye injection, and as I cannot drive after my treatment, when it was all over and I needed DH to come and collect me I found my Virgin network was 'down'.
The hospital receptionist wouldn't let me use the hospital phone (which surprised me) so I was lost and a bit scared - as there was no Pay-Phone (which again surprised me).
A nice Security person allowed me to use his, and I was duly collected, but am properly pi**ed off with Virgin and am not sure how to contact them as my mobile is still not working.
Can anyone help?
I've switched it off then back on again, and I've removed the sim card and replaced it - what next?
And after that, how do I change providers without changing my number? I feel let down that on one of the few times I needed it, it wasn't up to scratch.
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