Passport renewal: new passport not arrived yet….

Urmstongran

All this fuss and anxiety! You only posted on Friday and it’s arrived today, Tuesday. Goodness. You certainly like to make a fuss considering you’ve already contacted their media office, the Home Office (bluddy hell) and others?

Calm down woman - you’ll be giving yourself an ulcer at this rate.

How dare you. If you read what I’d written the tracker said the passport had been delivered to my house on Saturday and it wasn’t. A passport is a legal document that can be used fraudulently. There was a news item today about a man who lost his driving licence and someone used it to sell the mans house. It’s in the Express. He had no come back legally. Hundreds of passports are wrongly delivered each year and many are used fraudulently. The delivery company are not fit for purpose and shouldn’t get away with it. You might be happy for organisations like this and government offices to be totally unprofessional but I’m not. The only way I could cover myself legally would have been to cancel the passport even though I didn’t receive it and I would then have had to pay for a new one. I posted on here in case someone else had a similar problem. You try waiting in for days for something not to be delivered which ruined a mini break that you were going to have and not get upset about it. Renewing a passport is something none of us do very often and if there are possible problems involved it’s better to be forewarned.

Lillian40

I need to replace my passport and have been told that the Post Office will do it all for me including photo. The person in the Post Office said it is all done digitally and will be quick and easy for me. Has anyone used this method. I realise there is a fee, but I am prepared to pay this to save myself lots of hassle. I need it for a early July 2022 holiday. I guess if I do it now is will save a lot of worry.

I used Max Spielman. Applied online using the code they gave me which is valid for, I think, 30 days. Sent my old passport back by recorded delivery. Didn’t expect it to be processed so quickly which is why the passport was going to be delivered when I was staying at my daughters to look after her dog. You have to use the passport offices secure delivery service TNT. But unfortunately they’re not very secure and not very good at delivering either! I used Max Speilman when I needed my last passport as the photos I took in photo booths were useless. I think you can even apply for the passport in their shops too. I think last time I used Max Spielmans for the photo but used the post office checking system. Of course it’s all changed now. I’m not sure if you could arrange via the post office for your passport to be returned via them as well. I don’t think you can. I got several copies of the photos as well just in case I need one for anything else. Max Spielmans make a point of taking a flattering photo, too. I was was chuffed with mine!

MerylStreep

MayBee70
The part of a passport that is doctored is the photo ( replaced)
As your a woman of a certain age I doubt very much that it would be used.

So it wouldn’t worry you if your passport went missing?

I renewed my passport in the first lockdown, both new passport and old passport were posted back separately via Royal Mail.

Have never had to wait in for a passport delivery for myself, husband or children.

It said on their website that verbal acknowledgement of delivery was required.

Article in the Times about this today. Some people are possibly going to not be able to go away at Christmas because of TNT’s inability to deliver their passports….hopefully something will get done about it now.

Article in the Times about this today. Some people are possibly going to not be able to go away at Christmas because of TNT’s inability to deliver their passports….hopefully something will get done about it now. I know people on trustpilot have been contacting their MP’s and the news

This is for people on here who seemed to think I was being hysterical for thinking my passport had been lost/stolen. It’s on BBC news too. At least the passport office are now liaising with tnt instead of telling people it wasn’t their responsibility once it had been passed to tnt. I still haven’t received my old passport….

My partner renewed at the post office (they take the photo and use the old passport for details). It arrived after less than 3 weeks. A good service.