Passport renewal: new passport not arrived yet….

Why do you need your passport to renew your driving licence, Maybe70? There must be thousands of driving licence holders who don't have passports and I don't recall ever having had to use my passport for this purpose.

I’ve spoken to TNT. First of all it was just a computer generated voice but I insisted on speaking to a real person. I’ve now got a complaint number. And she says it doesn’t have to be signed for. If anyone has any problems the number to phone is 03456080630 I did say to the poor girl that I knew she was just doing her job but her company wasn’t fit for purpose and, if I didn’t receive my passport tomorrow I would be contacting the press. Which I will do anyway.

Grandma70s

Sorry, that was a mistake. They have only said they have received the old one. I was confusing it with something else that has just been dispatched.

Well, they’ve messaged me to remind me that I can’t use my passport until I’ve signed it. I can’t use it till I blooming’ get it! I’m actually furious today having read all the reviews last night.

Same here, wildswan16. Except it arrived in slightly less than the 5 weeks.

Mine arrived exactly 5 weeks after I sent in the application. It came the day it was supposed to and was delivered by an extremely nice young man. My old one came by Royal Mail a couple of days later.

Sorry you haven't been so fortunate.

Sorry, that was a mistake. They have only said they have received the old one. I was confusing it with something else that has just been dispatched.

I’m waiting for my renewed passport, which they say has just been dispatched. I can’t say it’s late yet. I’ll tell you if it arrives.

I renewed my passport at the brginning of this year, having read about severe delays. Like you, I was relieved to receive speedy service from the Passport Office .
However, when it came to delivery it was a nightmare. After chasing it several times my passport arrived days after the expected date.. In my case it was put through a neighbours letter box across the road! No signature or proof of delivery is required, so it is just put through the letter box so no point in staying home to accept a delivery.
This valuable document was treated like junk mail.