Buyer beware

I did this and bought two from Amazon. Requested a refund and was told to keep them and the refund was made immediately.

That’s bad ! I take it youhad the receipt etc I didn’t know it had changed I bought one a few months back from Asda and it was the same as normal
I thought if you had the packaging and receipt and a good reason they had to change it or give you your money back

I would ask to speak to the manager and politely explain that there was nothing on the box to say the design had change and could they do a refund.

The Apple product boxes are sealed, so Argos won’t be able to resell it.
You have no rights to a refund unless the product is faulty or not fit for purpose.
The Apple cables are very complicated and changed a couple of years ago on some devices.

Well it’s. It fit for purpose the is it

Today, I have just bought replacement leads for personal mics (not cheap), but contacted the company first to double check the compatibility, as the original leads have changed product codes.
I was afraid to buy in case I made an error,
hence my double checking. I find it better to contact IT suppliers, rather than Amazon or Argos. Their techies are usually very helpful.
A lesson learned from my IT days, when my boss spent thousands of pounds on incompatible software, (he always knew best 😉) without checking with me first. I was left to sort out the mess and beg for a refund.
It is an expensive business to make a mistake.

Buying peripherals is a minefield. I always try to find an image of the product as well.

Here are details of Argos’s returns policy
help.argos.co.uk/help/refunds-&-returns/returns-product-support-and-repairs/returnsproductsupportrepairs

I don’t agree that the change of design should have been mentioned on the box. It’s up to the customer to research their requirements if buying from a company such as Argos.

Perhaps you need a USB C and not a lightening cable which iPhones and iPads have used for some years. All recent iPads and iPhones now use the USB C . To look at them they appear similar but if recent purchases then the USB C that is what you want. They are very slightly bigger.

I bought the wrong one last year in Asda and they were fine about me returning it and exchanging for the correct one

The Apple laptops have changed their leads which is irritating. I suppose it is all about money, it usually is.

I assume Apple has to conform to the European Union ruling which said all cables have to be compatible on all products by a particular date.
Not sure when the deadline is but my iPad had USB C cables and it's not new - think it's 2½ or 3 years old now.

My old iPad (2016) has the old style.

I think it's good that they are now just like all new cables.

It’s your mistake so you can’t expect Argos to suck it up.

Amazon do however, that’s why we use them.

GS asked me to pick one up for him. I asked an assistant in Argos and they told me the correct one I needed. Of course I knew there were two sorts so I knew I needed to check so I think the thread is useful to alert others.

*I should have said USC not USB C
sorry!

£29 for a cable. Apple stuff is so over priced that is I avoid it.

The EU now requires a universal style of charging cable for all products, which is why Apple has changed its offerings. I don’t think it’s mandatory in the UK but I imagine it will become the default connector. At the moment we have a mix of lightening, USB micro and USB-C.

So indeed, buyer beware, though it might eventually mean an end to that drawer of random cables and wires that you can’t identify tidy but are too scared to throw away!

www.bbc.co.uk/news/articles/cx2lj58jql8o