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Black screen

(54 Posts)

GNHQ have commented on this thread. Read here.

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aggie Sat 27-Sept-25 14:11:50
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What is this

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Jaxjacky Sat 04-Oct-25 11:57:49

I read Blossoming is still having the problem too.

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KellyGransnet (GNHQ) Sat 04-Oct-25 18:32:31

Hi Allira and Jaxjacky - we're sorry that you're both still experiencing these black screens. Please can you let us know which device and browsers you're using so we can see if there's any pattern to this.

Many thanks!

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Blossoming Sat 04-Oct-25 22:01:58

I’m using Safari on an iPad.

If I click through it takes me to here.

www.samsung.com/uk/computers/all-computers/?galaxy-book5-series&cid=diad&source=gcm&campid=34159830&sid=5153556&plid=428694919&aid=621765944&crid=241121473&dclid=CM6wrMy3i5ADFeK4JwIdgTMhLQ&gad_source=7

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Allira Sat 04-Oct-25 22:08:18

A Samsung tablet and Chrome.

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dragonfly46 Sat 04-Oct-25 22:22:40

I can’t read any threads as the Samsung advert crops up and covers the page.

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Marydoll Sat 04-Oct-25 22:30:03

Using Samsung tablet and Chrome browser,

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Tizliz Sun 05-Oct-25 09:07:03

I can’t read gransnet on my iPad now, it is so annoying

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Allira Sun 05-Oct-25 10:22:02

So it's across different devices and browsers, not just Samsungs.

Remind me not to buy another Samsung!!

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Allira Sun 05-Oct-25 12:55:00

Have we all got Ad Blockers?

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aggie Sun 05-Oct-25 13:17:37
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So annoying !
iPad mini

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Shinamae Sun 05-Oct-25 13:29:39
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Yesterday and today, iPad mini 🤨

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glammagran Sun 05-Oct-25 13:29:59

StevenGnTech

Hi @Jaxjacky, did you say this is a samsung ad? Have you (or anyone else) happened to note where you end up if you click it? Knowing where it goes will help us to identify and block it. Thanks.

Hi - why is it that the search function no longer works? I wanted to look up shingles in Health and of course, I can’t.

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Tizliz Sun 05-Oct-25 14:43:52

Allira

Have we all got Ad Blockers?

yes, but it doesn't stop it

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Allira Sun 05-Oct-25 14:58:49

No, nothing stops t.

I'm really fed up with it now.

It doesn't happen on any other sites, (not that I'm on many)

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Jaxjacky Sun 05-Oct-25 18:35:33
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After a blissful day and a half it’s back.

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Allira Sun 05-Oct-25 20:28:49

I went into settings, Jaxjacky and changed a few things but it's still there.
Also went into Samsung via the advert but it's impossible to send a message to them.

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aggie Fri 10-Oct-25 17:56:20

The black screen is back here , I’m fed up with it !!

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Lilibill Fri 10-Oct-25 18:00:13

I also keep getting the black screen 😡

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aggie Fri 10-Oct-25 19:08:13
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Just to remind us what it looks like , screenshot from this evening

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Allira Fri 10-Oct-25 20:04:47

Thanks aggie

Just when we thought it was safe to go back on Gransnet it appeared again.

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Shinamae Fri 10-Oct-25 20:56:21

Yes, I’ve had it today as well. Very annoying…

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Jaxjacky Fri 10-Oct-25 21:28:30

I had it some moths ago, maybe longer and it was fixed, so something has changed, either by the advertiser or in GN’s software.

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Bukkie Sat 11-Oct-25 12:36:41

I had it this morning but it was the first time I have experienced the black screen.

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Jaxjacky Sat 11-Oct-25 13:35:44
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Grrr

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Fartooold Sat 11-Oct-25 13:48:53

Am so pleased it is not just me, techno idiot according to my son!

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