How many of you have had holidays cancelled?

Luckylegs, we also booked with the ba....s Rynair for a weeks holiday in Malta. We were due to fly out on March 21 and back the following week. Government advised against all essential travel just before March 21 and Malta brought in quarantine for 14 days for everyone arriving in Malta. We therefore cancelled our flights but Ryanair refused refund on the outward journey because they didn't cancel the flight. Goodness knows how many were on it, if any, and our return flight was cancelled so they will refund that part. They are money grabbing bastards.

I should be on the plane now on my way to Fuerteventura

So feeling a bit fed up today

I just hope I don't have problems getting a refund

We were due to go to duabi in May have expected voucher vaild for a year as still want to go next year.Also same with Austrian Airlines they have also given us 50 euros each on top for aceppting vouchers

We were booked on a cruise for next month with Marella (TUI) They're offering us a refund credit and 20% off if we rebook. Guess what? The prices have gone up by about 20% next year. I think we will rebook though because I don't want them to go bust.

Our holiday to Spain was an Easyjet package and was refunded really promptly. The only thing we're waiting for is a refund on the seats as we paid for an upgrade. We also contacted our holiday insurance and they have extended our cover for another year. Sorry I dont know what to advise you. I guess we were lucky.

We had a river cruise on the Douro booked for our 30th wedding anniversary in June. We will rebook for either later this year or next year. Hoping that my Christmas markets cruise with my daughter will still go ahead.

My advice in future is always book with a good travel company. It might cost more but if your holiday has to be cancelled they will instantly refund your money. In my case they will transfer me to another holiday next year without penalty, even though my holiday has not actually been cancelled but is due to take place much later this year, as they don't want anybody to be worried about travelling with them. I believe that ya gets what ya pays for.

MiniMoon I really hope you don’t cancel your New York trip in December! If you’ve never been on QM 2 for the Transatlantic crossing (or TA as Cunarders call it) you don’t know what you’re missing! I’d live to be on that beautiful ship right now. By the way, no Cunard ship had any cases of the virus. I think we need to support the industry’s come-back, too!

love

Not live!

Did you use credit cards - might be redress through them

have you tried IATA and ABTA

Have so far had 3 holiday cancellations, 2 to Gran Canaria (sandstorm & virus) with Jet2 & received full refunds within a few days. The 3rd was for a few days in Cardiff a few days ago via booking.com paid up front on the cheaper no cancellation refund option but actually have been refunded in full. I will make a point of rebooking with them in future

We had a holiday booked for 8 April to Southern States of USA with a reputable company (Riviera) which I had been recommended by a number of'people. They initially told us we could have a full refund but then after 2 weeks were told they weren’t giving refunds but would give a travel voucher, which we do not want. Martin Lewis’ website has some excellent advice and we are hoping that by refusing the voucher we will eventually get a full refund but when - who knows. We have written again explaining why a voucher is of no use to us and are now awaiting a reply - that was 3 weeks ago but heard nothing, we are trying to be patient!

There was something about this on R4 Today programme about 7am. They said the rule is 2 weeks but TUI and Jet2 wanted extended to 4 weeks

We should have been going on holiday today, it was cancelled several weeks ago but all we have been offered is a voucher for two thirds of what we paid. I have contacted the credit card company who have said they will be in touch within 6 weeks. We would have happily accepted a deferral to next year but this was not offered

Supposed to go to Santorini for two weeks in mid June. We’ve not contacted EasyJet nor the villa company and haven’t heard anything from either of them as yet, I think we will contact them next week to see what’s happening regarding refunds or moving the dates.

We were supposed to be going to Argyll in March, which we managed to change for November for no extra cost. We’re also supposed to be going in August, I’ve got my fingers crossed that we may be able to go then. Who knows?

GrandmaFrench I also have a holiday cottage which I manage myself. I haven’t refunded deposits - all my visitors nowadays are repeat customers and are happy to amend their bookings when the time comes. There are still bills to pay and I’m quite grateful that overheads will be covered despite the lack of ongoing income.

We had a trip to Asia booked, leaving in March and have postponed it so haven't lost too much. BA have just cancelled flights to Barcelona that we should have taken at the end of next month - the email offered a voucher but if you wanted a refund you had to call. As the trip may well be re-arranged but we don't know when we've gone for the refund. If the airline/travel company cancels I think they have to offer a refund, not just vouchers

If your flight is cancelled you are entitled to a full refund; don't be bamboozled into accepting a voucher, some airlines might try it on but if you ask for a refund they are have a legal duty to oblige

If you booked with a travel agent speak to them. Mine are working from home and have kept me up to date. You are entitled to a full refund. speak to the travel agents/

My problem is that the whole holiday was booked through Teletext who are ignoring my requests for a refund.
Now I have been contacted by Ryan Air, and although they were booked by the travel agent (not me directly) are offering me a choice of voucher OR refund directly.
My quandary is - I paid my money to Teletext who used Ryan Air as the carriers - but the airline is offering to refund my money direct to me.
Does that mean I will then have to deal with the hotel myself, and the transfer firm who were booked to take us from the airport to the hotel?
I cannot get any information from Teletext, and I'm confused.

I'm booked to go to Tenerife with Tui in early June. I haven't cancelled as I assume it's best not to. Hopefully I will get a refund or a voucher...

There was a section on BBC breakfast about this very thing this morning. Was in last hour of the prog. Watch it on iPlayer as it answered questions exactly like yours.

Booked to go to St Lucia in June and had paid £500 deposit with a travel agent recommended to me by friends. At the beginning of April the balance was due. The agent said if I paid in full and the holiday was cancelled due to not being able to fly I would get a full refund. however, I was not prepared to pay the balance. In the end I suggested they kept the deposit and rescheduled the holiday to 2021 and put the deposit toward that. No problem. At least I now have something to look forward to! For me it was the right decision.

We like everyone else had our holiday cancelled. The legal page in the Daily Mail states "Under the Package Travel Regulations (2018) if you booked your holiday before 16/4/20 then you are due a full refund paid within 14 days of cancellation".

BUT after several emails and telephone calls I have not received a refund even though I have quoted the above. The travel company have said they are awaiting instructions from the government. So still out of pocket.