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I’ve just returned from the city, travelling by bus. On the outward journey, the driver had to tell a woman with a mobility aid, wanting to get on, that there was no room as the places were already taken (by three young mums travelling together with children in pushchairs). He said she would have to wait 20 minutes for the next bus. Overhearing this the mums said they were getting off at the next stop so they’d get off now and walk the rest of the way. It’s only about 300 metres to the next stop, nevertheless, I thought it very kind.
I don't know if it's the same in the rest of the country, but in London, wheelchairs are given priority. I'm not sure what a mobility aid is, but if it was a wheelchair then the woman you saw would have been given priority over a pushchair. This is usually resolved amicably by a pushchair being moved to an area by the exit where there is more room.
There was an awful instance a few months ago, on a cold, wet, day, when a woman pushing an elderly lady in a wheelchair tried to board the bus. There was no room to park the wheelchair in the allotted space as there were two prams taking up the space. Several of us tried to persuade one of the mums, not to leave the bus, but to move the pram nearer the exit where there was sufficient room, so that the lady in the wheelchair could take the space she was entitled to. Neither mum was prepared to make space for the wheelchair.
The driver spoke to the two mothers but they ignored him. He did refuse to move the bus until room was made for the wheelchair, but gave in, possibly because the two mums were so aggressive,
The end result was that the elderly lady was left in the cold and rain.
One of the mums left the bus at the next stop ..........