Thanks again - bless her she is not tech minded at all which is what inspired me to ask for G'netters experience! Put it this way - she complains that her Alexa isn't working but calls it Alexis!
She also has trouble with the normal remote control as she gets impatient and presses random buttons! She does not have dementia or any problems like that apart from the fact she doesn't want to learn which, at 90yrs of age is fair enough in my opinion!
It's been interesting getting your comments - I'm just glad it's not down to me!
Anyone else struggle with this?
Thinking of selling due to heat

