Gransnet forums

Work/volunteering

Finishing a colleague's work

(43 Posts)
Mel1967 Tue 21-May-24 18:14:08

Myself and 2 other colleagues (the 3 of us have the same role) received a forwarded email from one of our managers.
A colleague, who had worked overtime on Sunday, had assessed 2 patients (we work for the NHS in the community) and was asking for one of us to order the equipment that she had assessed for.
Am I being unreasonable to decline to do so and how can I reply to the email without being rude???
Thank you

Septimia Tue 21-May-24 18:25:28

It is something of an imposition.

However... is there a good reason for asking one of you to order the equipment. For example, if the person doing the assessment is now going to be off work for several days the patients might have to wait an inordinate length of time for what they need. Consequently it would be more efficient to ask someone else to deal with the order.

I'd do it, but I'd make the comment that it's better for the assessor to follow the process through so that all the correct things are supplied to the right people.

pascal30 Tue 21-May-24 20:36:06

Don't you all support each other? When I worked in the NHS as part of a team we all helped each other..

JaneJudge Tue 21-May-24 20:41:16

Thank you for your email
Please be signposted to 'xyz' who will be able to help with your enquiry

hate all the bollocks but if it isn't your problem or job <shrug>

CanadianGran Tue 21-May-24 21:04:22

Is it perhaps because she did not want to work more overtime on Sunday, or should it have been done at the same time?

If it is your manager asking you to do it, I would, with an inquiry on why it wasn't done at the same time as the assessment.

Germanshepherdsmum Tue 21-May-24 21:52:21

Dear me, is this such a big ask? No wonder the NHS has problems - what happened to team work?

flappergirl Tue 21-May-24 22:36:05

I don't actually see the problem but perhaps more context is needed. If you don't order the equipment the patient will ultimately suffer. My conscience wouldn't allow that to happen for the want of a task which (I presume) is not overly difficult to perform.

petra Tue 21-May-24 22:45:38

Germanshepherdsmum

Dear me, is this such a big ask? No wonder the NHS has problems - what happened to team work?

I’m more concerned that someone who assess people in the community hasn’t got the wherewithal to sort out such an inconsequential non problem.

Germanshepherdsmum Tue 21-May-24 22:53:48

I can’t believe that someone in the OP’s position would decline to order equipment for a patient because they didn’t consider it their job, and then take to social media to ask if they were being unreasonable. I’m horrified at such an attitude in the NHS. I’m glad I’m not the patient in question.

seadragon Tue 21-May-24 23:03:16

I have known my DH, an NHS management professional to collect equipment and deliver it for patients in her own time and at her own expense so that they could go home...

GrandmaLorna Tue 21-May-24 23:06:39

I am a retired District Nurse, I would happily help out colleagues for the benefit of patient care...its called teamwork!
Why on earth is this being discussed on social media, if you have a problem discuss within your team.

Dickens Tue 21-May-24 23:16:19

When I was on holiday in Lincolnshire, I had a toothache - an abscess - and needed an antibiotic that the local chemist did not have in stock.

The dentist said, never mind - I have a colleague who works in the hospital in Lincoln city and lives in this village... I'll get him to drop it into your B&B on his way home.

Which he did. He wasn't just a 'colleague' he was a consultant surgeon at Lincoln Hospital I later discovered.

Teamwork.

mrsgreenfingers56 Fri 24-May-24 11:26:56

I honestly don't understand the problem here. What is the big deal ordering the equipment? Surely everyone pulls together and works as a team.

Sorry but I think you are being petty here.

rowyn Fri 24-May-24 11:40:13

I've just posted on the thread about the blood contamination.
Feel like saying the same here!!

vintageclassics Fri 24-May-24 11:45:47

Good grief - you are being unreasonable - no wonder the NHS is in such a state if it's manned by the "not my monkey" brigade!

greenlady102 Fri 24-May-24 11:48:19

When I worked in the community in the NHS that would have been commonplace and not worthy of comment....and I was the manager of the team! The only thing I would say is do you have to take clinical responsibility for perscribing he equipment and is the assessment you colleague did, enough for you to do this?

greenlady102 Fri 24-May-24 11:50:28

seadragon

I have known my DH, an NHS management professional to collect equipment and deliver it for patients in her own time and at her own expense so that they could go home...

umm you have to be careful doing this.....especially if you are a manager and not a clinician....working outside of working hours may not be covered by appropriate insurance and the equipment might need a proper clinical assessment.

WelshPoppy Fri 24-May-24 11:50:42

Just get on with it.

Galaxy Fri 24-May-24 11:55:46

For various reasons, I cant do a specific piece of work with a child, I was discussing this with someone on my team. They immediately said oh I am in that school next week, I will do it.
I thanked her and made her a cup of tea. I dont think this was a particularly unusual exchange.

Wyllow3 Fri 24-May-24 12:09:34

I don't understand the problem, but maybe there are more facts?

Like you disagree with the request?

I'm guessing you feel the Sunday worker should have gone well into overtime to complete something? Generally weekend work is emergency or crisis cover and greatly under strain.

deedeedum Fri 24-May-24 13:36:31

It's not about you it's about the client who may be needing the equipment urgently.

Dillonsgranma Fri 24-May-24 13:59:49

For heavens sake! You work for the nhs. Think of the patient and their needs please . What on earth is your problem???

Secondwind Fri 24-May-24 14:01:40

Good grief. I’m shocked that you regard this as a problem. I worked in a Community team before I retired and wouldn’t have batted an eyelid at being asked. If an assessment has been undertaken and equipment deemed necessary, our objective would have been to get it delivered to the patient as soon as possible.

Iam64 Fri 24-May-24 14:03:54

GrandmaLorna

I am a retired District Nurse, I would happily help out colleagues for the benefit of patient care...its called teamwork!
Why on earth is this being discussed on social media, if you have a problem discuss within your team.

This. On a busy day occasionally tasks can’t be completed. Why won’t you complete this for the patients. It sounds petty to me

RosiesMaw Fri 24-May-24 14:20:36

OP disappeared over the horizon?