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Work/volunteering

Finishing a colleague's work

(44 Posts)
Mel1967 Tue 21-May-24 18:14:08

Myself and 2 other colleagues (the 3 of us have the same role) received a forwarded email from one of our managers.
A colleague, who had worked overtime on Sunday, had assessed 2 patients (we work for the NHS in the community) and was asking for one of us to order the equipment that she had assessed for.
Am I being unreasonable to decline to do so and how can I reply to the email without being rude???
Thank you

Aveline Fri 24-May-24 14:43:42

Just do it!!!

LottieLouise Fri 24-May-24 14:59:48

I worked for the NHS for 16 years and we worked as a team. Your situatuation does not sound like teamwork, it sounds as though you are being very petty. If the colleague concerned worked overtime and assessed two patients and did not order the equipment required but did contact the manager to ensure the equipment was ordered for the patients, I cannot see what the problem is. She may have been feeling ill, perhaps the stores that hold the medical equipment was closed for the weekend so the paperwork would have been held up and possibly lost so she spoke directly to the manager to ensure that the patients got the equipment they needed. I applaud her for doing this.

I and another lady was in charge of assessing patients for their medical needs and we had a massive store that housed all medical equipment and if the equipment was urgently required, I would ensure that the patient got what they needed as quickly as possible, we covered for each other so no patient ever lost out.

I would hate to be working with you lot. I now know why the NHS is in such a mess because you are not prepared to help each other in support of patients.

Disgusting.

downtoearth Fri 24-May-24 15:06:52

Yes very petty,just do it.

Germanshepherdsmum Fri 24-May-24 15:08:39

RosiesMaw

OP disappeared over the horizon?

Hopefully ashamed of her attitude.

Astitchintime Fri 24-May-24 15:12:12

Germanshepherdsmum

Dear me, is this such a big ask? No wonder the NHS has problems - what happened to team work?

My thoughts exactly..........and there's no 'I' in team!

downtoearth Fri 24-May-24 15:14:13

Not a new poster,but have seen a few aggrieved posts from them before.

Dont normally comment,but I hope not all NHS workers are poor team players,no wonder we have a problem if they are.

Astitchintime Fri 24-May-24 15:14:50

Germanshepherdsmum

RosiesMaw

OP disappeared over the horizon?

Hopefully ashamed of her attitude.

Maybe the OP has toddled off to collect the equipment grin

NotSpaghetti Fri 24-May-24 19:38:54

I wonder why the assessor didn't do it. Are they not paid for it?

Why did the manager send it to three people at once?

How do you know that all 3 won't do it? Are you working in the same space?

Do they do this a lot? Are you totally fed up with it happening all the time?

I'd want to know a lot more about this before I condemn the OP.

knspol Fri 24-May-24 19:47:31

Difficult to believe this post. Your job is surely to help patients, how does squabbling and being resentful at the suggestion of helping out a colleague achieve this???
Perhaps there's more background to this but even so surely the patient's welfare is the most important thing!

Gundy Fri 24-May-24 23:42:13

Germanshephersmum absolutely the right answer!!!

The failure of others to pick up the pieces along the way to keep a smooth operation going is why things breakdown for the institution and work colleagues.

I don’t want those whiners, nay-sayers and lazy farts on my team - ever! Try being a leader!!

NotSpaghetti Sat 25-May-24 00:47:59

Do any of you know the background to this?

poochwool Sat 25-May-24 06:15:10

It sounds like the OP has never had to order equipment from our provider, British Red Cross. Always a lengthy, repetitive process to log in. Pin numbers don't allow every item to be ordered, they need to be authorised by managers. Account lock outs are common, you then have to wait for BRB to unlock. A lengthy process!

poochwool Sat 25-May-24 06:16:33

BRC

EmilyHarburn Sun 26-May-24 18:23:24

Mel967 The three of you should be working as a team. I expect that on a Sunday the phone lines to the suppliers weren't open and may be the NHS order numbers were not available to the worker. It should not be too much trouble to do this on your next working day. The whole point of team work is that the whole is greater than the sum of the parts. By carrying the work through you are ensuring a good service to the patient who is the only person who matters. Further more your manager has asked the two of you to do it so it is clearly a reasonable request. I'm so sorry your do not feel you are a team with a purpose to deliver a good service to the patients you are responsible for.

Gundy Mon 27-May-24 14:14:02

NotSpaghetti - the mere fact of the questioning message from the OP shows that she (nor others?) are willing to do another person’s job in their absence.

That could be a complete breakdown of morale in the department. Poor leadership? Abuse in the workplace? No respect? People not liking their job/anymore? Perhaps just one lazy person?

I don’t need much more backstory… I see some red flags. Someone will/should step up to fill a gap, maybe even influencing their credibility.

NotSpaghetti Mon 27-May-24 15:03:51

I'm just feeling a bit sad, Gundy that SO many have just "jumped on" the original poster for not "working as a team" etc when there are a myriad reasons why she may be asking.
...most likely (in my opinion) being regularly "put-upon".

That's why I wanted backstory. As I said above:
^Do they do this a lot? Are you totally fed up with it happening all the time?

GrandmaLorna Mon 27-May-24 18:42:37

Agreed, but better to discuss it within the team setting rather than on gransnet.

LovesBach Wed 29-May-24 13:33:47

Will this cause you to have an overwhelming backlog of your own work - or your other colleague who has been asked to help? Is it going to cause you serious problems? If it will, then you need to speak to the person who made this request, and if it won't - why not just do it?