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AIBU

Mail addressed to former owners

(84 Posts)
sunseeker Fri 26-Nov-21 12:33:42

I moved 5 months ago - when I moved I contacted the Post Office to have my mail redirected, which has worked very well.

The previous owners of my house said they had done the same but I continue to get post addressed to them. I used to text them when post arrived and they would turn up a couple of days later to collect it. They finally gave me their new address and I re-address the mail and drop it in the post box.

This morning I received a text from them saying an important letter from their bank had arrived late and in future could I ensure I redirect post to them the same day! I re-address post within a couple of days and sometimes make a special trip to the post box. I did reply suggesting they contact the post office as obviously the service they claim they paid for isn't working.

I am really tempted that in future when I get post for them to simply write "not at this address" on the envelope! [grin}

JaneJudge Sun 28-Nov-21 11:44:08

sunseeker, they do sound cheeky though. Do as your last sentence

Ali08 Sun 28-Nov-21 11:52:50

Blossoming

I would write’Gone away’ on it and pop it in the post box. Very strange they haven’t informed their bank that they’ve moved.

It can take banks and hospitals etc quite awhile to update properly, so mail may still go to the old address.
We've had this problem several times in our family.

Ali08 Sun 28-Nov-21 11:55:53

Sunseeker

'Unknown at this address, please return to sender'.
If return addresses are on the envelope just circle it and put a large cross over your address part, or black out the street and postcode.
Pop them in the post box and forget about them.

JackyB Sun 28-Nov-21 14:15:31

Back in September I got a Christmas card which I had sent last year "not at this address". The card had been clearly marked on the outside with my address

I contacted the addressee by e mail and she apologised for not having let me know the new address at the time.

I just mention this because apparently it took 9 months to return the card!

Calistemon Sun 28-Nov-21 15:41:43

You could get a lot of Christmas cards this year, sunseeker!
?

Calistemon Sun 28-Nov-21 15:42:57

ps You could pile them all up, together with letters from the bank etc then let them know they can collect all their post themselves.

After all, they must know how to find your house grin

Puzzled Wed 01-Dec-21 16:00:41

For years we had this problem in various forms.
Letters addressed to folk with similar number but different address in the same immediate area, and from a public utility to "me" but with wrong initial.
Putting all into the post again marked "Not Known R T S

One persistent offender were Bailiffs after someone from across the road, who had left the area.
Gave me great pleasure to send them a letter, with envelope marked in red "FINAL WARNING", telling them to desist on pain of legal action for harassment
THAT worked!

Blossoming Wed 01-Dec-21 16:17:41

It should not take banks quite awhile to update properly as that creates a risk when sending out credit cards or financially sensitive information. If a former occupant defaults on loans or payments then the address (which is now YOUR address) will be blacklisted and your credit rating affected.

Ladyleftfieldlover Wed 01-Dec-21 16:33:09

Well, on a slightly different note I’m having a battle with Yodel today, who swear blind they handed over a parcel at lunchtime. No they didn’t. We were both home all day. Seething!

PamelaJ1 Wed 01-Dec-21 18:09:20

I have just changed the address on my DGS’s museum pass. He only lives next door to where he was before and everyone knows everyone else but this thread has made me pull up my socks.

Helen657 Wed 01-Dec-21 18:22:38

They’re not only taking the Mickey, they’re also so rude!!! They’ve had 5 months to let the bank know their new address!!

Nandalot Wed 01-Dec-21 18:27:55

They knew they were getting a letter from the bank but still hadn’t changed the address! And now they say there is another one expected!

Septimia Wed 01-Dec-21 18:44:20

A variation on this situation - for several years my father-in-law received a Christmas card clearly intended for a neighbour but mistakenly addressed to his house number. The neighbour had moved away, we knew not where.

After he died, a card came again. It provided clues as to the senders - the village and their first names. A bit of detective work gave me the email of one of the local churchwardens. I contacted her and asked if she knew of a couple with those names. I asked if she would explain what had happened if she could find the people and, bless her, she did. In due course I got a 'thank you'.

M0nica Thu 02-Dec-21 08:01:08

The other problem can be that even if you inform a company of your new address, they do not always do anything about it.

For 5 or 6 years after DS moved away after a short time living with us an insurance company kept sending mail to our address, even though he informed them every year of his new address.

Eventually I sent the annual letter back saying 'moved away 5 years ago. He has informed you of his new address several times. Send to correct address. You have it'. I did not write the new address, which meant they had to search the files to find it. They did, and thereafter used it.

loopyloo Thu 02-Dec-21 08:14:45

We had trouble because the previous occupant did not inform dvla of change of address so we had parking fines etc persistently sent to us.
She insisted she had told dvla but still they came.
In the end local post man knew her new address and I xent them there.
Soon stopped.

Shandy57 Fri 03-Dec-21 21:35:53

I sold my house in May 2020 and moved into a rental, so could only pay for redirection to my new bungalow from there.

I have just received a Christmas card with my old house address scribbled out - so kind of my old post lady to do that!

Tulpia Tue 07-Dec-21 15:12:29

I saved the previous owner's mail for six months when I moved here. She did come and collect. I've now lived here about 18 years and still receive the occasional letter addressed to her, which goes straight into recycling.

Happysexagenarian Wed 05-Jan-22 21:09:17

This will be our 10th year in this house and we still get mail delivered for the previous owners! Not junk mail, catalogues etc but letters from HMRC, the NHS, possibly important stuff. We used to send it on to them, and after telephoning they said they'd sort it out. But after five years it was still coming so we wrote 'no longer at this address return to sender' and popped it back in the postbox. Now we just bin it. Enough is enough. We, and they, had our mail redirected for 12 months and I think we only had 2 items forwarded to us by the people who bought our house.

biglouis Tue 01-Feb-22 02:27:31

When I first moved into this house I was renting. The CF former tenant had gone bankrupt. They hand delivered a letter asking me to forward to them a cheque they were expecting for a large amount. They wanted to hide it from their trustee in bankruptcy. My solicitor advised me to return it. Unfortunately there was no return address so I just sent it to the bank with a covering note.

I had a series of debt collectors harassing me for their debts.

I used to collect all their non forwarded mail and drop it through the landlords door once a week (she lived nearby) for her to deal with. After a few months I simply binned it.

I also bin anything addressed to "the occupier". If a company cannot be bothered to find out my name and title to address me then its probably only junk mail.

Sashabel Tue 01-Feb-22 13:30:56

I have lived in this house for over 6 years now and still get bank statements, mobile phone bills, building society statement etc. addressed to the previous owners. They did not leave a forwarding address, so I spent the next 6 months marking the envelopes as "not known at this address" and re-posting them. Nothing has changed so now I just put them straight in the bin. With my own mail absolutely nothing goes into my bin with my name and address on it - it's either shredded or the details obliterated with a black marker. But I don't bother with their mail.

Redhead56 Tue 01-Feb-22 15:45:13

We have been in our house over twenty years we still get mail for previous owners. I just keep putting back in post box with NOT AT THIS ADDRESS written in red felt tip.

Wheniwasyourage Tue 01-Feb-22 15:52:37

We had a run of mail from various insurance companies addressed to Eastern-European-sounding names at our address, but as we know who has lived here since 1902 we knew they were scam letters. (It is the insurance companies who are scammed, not us.) We put them back in the post marked "Never lived at this address", but they kept coming. Once I opened one and phoned the company involved, and that one stopped sending anything.

Sometimes the only thing you can do with mail like this is put it in another envelope, don't put a stamp on it, and send it back to the organisation which sent it. At least it means somebody might have to pay some attention.

TwiceAsNice Tue 01-Feb-22 15:52:57

I moved 3 months ago and paid for a years redirection service. I have a couple of monthly magazine subscriptions which went to my previous address . My buyer let me know and I arranged to pick them up apologised and phoned the companies to make sure they had the new address. Seems ok now but definitely the redirection service doesn’t always work despite your best intentions.

I do think their response was very entitled though

Yogamum Thu 17-Feb-22 03:11:13

We’re in our house since 2003. We still get an annual Xmas card for owner two before us. Never a return address but it’s a Canadian postage stamp. I did start opening them to see if there were ever any contact details. Same people are getting various renewals through the years and things from companies house.

grandtanteJE65 Thu 17-Feb-22 13:53:46

Simply write Unknown at this address. Return to Sender. on the front of the envelope and put it in a post box when you next are going out anyway.

If they have the nerve to contact you again, tell them that you have no intention of putting yourself out to forward mail to them any longer. It cannot take them more than a couple of minutes to e-mail their bank etc and remind them of the change of address.