I have never done this before, and am trying to work out what to do. I completely forgot a hair appointment today - I just rang to apologise and re-schedule. I said "of course I shall pay for the missed appointment" and the owner said "oh don't worry, that's all right" but my appointment was not with her, it was with one of the others. I don't know their exact status, but assume they are 'self employed'.
I have been going to this salon, and seeing different hairdressers (there is a close-knit team of 3 + the owner) for about 4 years, so they know this is out of character.
I actually don't even know which one I am seeing when I go next week, I felt so upset, I just accepted the appointment.
I want to be reasonable and pay for my mistake, but don't want to cause an upset in the salon. I know that some of you will have occasionally done this, and some of you will have been hairdressers (or similar)and I'd really like your advice on how to proceed.
Fruit flies - help needed please.
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