Here's something you could try. Send, or rather, pretend you're going to send the photo you want to upload to GN to yourself by email (this presumes you have it on your computer already!). You don't actually send the email. When the email is ready to send, with the photo in it, you drag the photo onto your desktop. Leave it there while you log on to 'my gransnet'. Follow the instructions for adding a photo and when it tells you to choose a file, choose the photo file on your desktop (you should be able to see it). Click 'upload' or whatever the instruction is, and there, as they say, you go!