Gransnet forums

Scams and fraud

New way to report Scams.

(31 Posts)
Granny23 Fri 01-Apr-22 09:57:29

I have recently been plagued by scam calls/ messages on my mobile purporting to be from my Bank and alerting me to 'suspicious' activity on my account. This morning I was wakened by one such call at exactly 8.00, which was most annoying. There was a very long number for me to call urgently, which I ignored and contacted my Bank directly.

So... I went through the rigmarole of passwords and security, typed answers to a robot was getting nowhere when a notification popped up. It said that there is a new way of contacting all of the major banks re fraud or suspicious activity. You simply phone 159, then you press a number to be directed to your own Bank and a real, live, person speaks to you immediately, checks your account and confirms that there is no problem and the Bank has not called you. Or, I presume, if there is a problem you are able to sort it right away.

I thought it was wonderful that there is now such a service and that I should pass on the information to GNs smile

H1954 Mon 04-Apr-22 10:20:10

henetha

An American lady on the phone has told me that a warrant is out for my arrest as I have committed fraud. I hope this is a scam.

??? At last, I've managed to shake her off.......she's been after me for a couple of weeks!

MerylStreep Mon 04-Apr-22 10:24:58

Why are we still getting so many if by reporting them it’s doing some good ?

Madashell Mon 04-Apr-22 11:08:52

There will always be scammers trying to get your hard-earned. If it’s an email click on the top where it shows the sender, the email address should give you some idea if it is genuine.

I’ve had some recently regarding deliveries that cannot be made or my address has been lost (?) Or I need to pay excess charges. Sometimes the use of language is the giveaway in itself.

I occasionally get the calls about my recent car accident, and yes, I too am going to be arrested for not paying my taxes. (Question - why does the caller have an (automated) American accent?).

When I recently had a call from the state pension service my first question was “how do I know you are who you say you are?”
The caller was able to give me my unique security number with no problem and was was very happy to go through this. Sadly we have to be suspiciously self-defensive, and give no information about ourselves to strangers, they get your full details one piece at a time. (This reminds me of being told, as a child to never talk to strangers.)

Nothing really changes.

Nannashirlz Fri 15-Apr-22 12:50:56

Yes I’ve got it in my phone under check if real did Martin Lewis mention it if I remember correctly. I think that’s where I got it from lol

biglouis Sat 16-Apr-22 21:52:09

I have the numbers of close friends/family and business associates on my white list. Only they can get right through. I dont answer calls from unknown numbers. I google them first and if that throws up a number from someone I have genuinely dealt with I ring them back. Otherwise I block the number.

If its really important and genuine there is something called the post.