Gransnet forums

Site stuff

Privacy pop up

(135 Posts)
tanith Sun 22-Sep-19 18:00:23

For the last hour every time I click on anything on the site, up pops a privacy pop up, I’ve accepted cookies a dozen times and looked at the other options but I’m still getting the pop up from Gransnet saying ‘your privacy is important to us’ how do I stop it please? ?

Anyone else getting it?

Luckylegs Wed 25-Sep-19 23:10:55

Has it been sorted? I’ve been on GN for a few minutes and it hadn’t popped up yet?

Lisagran Thu 26-Sep-19 10:51:57

Bump

tanith Fri 27-Sep-19 09:02:58

Still happening all the time for me gggrrrrrrrr!

tanith Fri 27-Sep-19 09:04:09

I don’t get why it’s only happening to a few people? Is everyone else immune?

Squiffy Fri 27-Sep-19 12:33:35

Still happening to me, too! I’m using Safari on iPhone.

Lisagran Fri 27-Sep-19 15:21:45

That’s what I don’t understand, tanith! Why me grin?

Any ideas, GNHQ? Please......

Sussexborn Fri 27-Sep-19 15:26:09

Seems to have stopped at last.

gillyknits Sat 28-Sep-19 09:45:48

Glad to see it’s not just me! It even happens when I go to the next page of comments on a posting! Grrh! Every move I make I am asked to accept . Even coming on here, there it was,before I signed in.

tanith Sat 28-Sep-19 10:16:02

??? say no more

Luckylegs Sat 28-Sep-19 15:04:33

It seemed to have disappeared but it’s back! Very irritating indeed.

crazyH Sat 28-Sep-19 15:07:50

Only when I open the page . I click 'accept' and that's it- no problem.

CariGransnet (GNHQ) Sat 28-Sep-19 16:55:40

It should just pop up the first time you log in and then, as crazyH says, you click accept and that's it. If you are still having problems though, do email us or post on here and we will investigate further on Monday

tanith Sat 28-Sep-19 17:38:11

CariGransnet it’s happening every time I click on a page, a post and when I want to write a post it’s truly awful. I did think you were already working on this as ZoeGransnet said back on Tuesday and we’ve all been bumping up this post in the mean time in hope it would be fixed.

Bathsheba Sat 28-Sep-19 22:15:50

Yes, it's happening every single time I click on another page, another post, another thread. Up until today the pop-up was only ( only??? ) appearing every few days, but now it's every few seconds.

There really is no need whatsoever for it to keep on appearing regularly at all, even once a week. Surely once I've clicked on 'accept' then that should be it, for all time? This doesn't happen on any other site I visit, only here.

It really is very very irritating angry. Oh, and it's happening on Safari and Chrome for me.

Bathsheba Sat 28-Sep-19 22:27:29

No, sorry, this is seriously driving me bonkers. I'm off site until you get this sorted angry

Nanah67 Sat 28-Sep-19 23:41:00

Me too but it’s also happening on mumsnet. Very off putting

Lisagran Sun 29-Sep-19 06:35:24

Still happening

GranEd Sun 29-Sep-19 09:26:57

Happening all the time on my iPad. It pops up - sometimes more than once - on every page.
Sometimes I’m having to click twice to get rid of it. It’s driving me up the wall!

GranEd Sun 29-Sep-19 09:28:15

Even popped up again while I was writing my message. ?

gillybob Sun 29-Sep-19 10:07:13

This is enough to drive anyone off Gransnet . I have made one post this morning and had 12 , yes 12 privacy pop up notices ! What on earth ?

Parsley3 Sun 29-Sep-19 10:24:48

It is not just me then. I happens on my iPad (Safari) but not on my phone (Google). It has been like this for weeks.

Bathsheba Sun 29-Sep-19 12:33:37

Correction: it's not happening on Chrome now, only Safari.

tanith Mon 30-Sep-19 06:55:41

Well so far this morning no pop ups, fingers crossed ?

Marydoll Mon 30-Sep-19 07:18:31

It's been fine in the last few days and I have used multiple devices.

ZoeGransnet (GNHQ) Mon 30-Sep-19 14:22:15

Hi everyone

We've asked Tech for an update. They're still working on this but it's proving to be a bit more complex than they thought. It's only happening on some browsers and they're dealing with third parties to sort it so unfortunately it's not a simple fix. As soon as there's any news we'll let you know.
Best wishes