Fruit - that is dreadful. Do sympathise as my father-in-law struggled before he succumbed to dementia and is now in care. It seems to me that since we have had to deal with such things as care homes, banking (for mother-in-law), mobile phones, we have realised how little help there is for the very elderly. Goodness only knows how bad it is going to be when we reach the same age. Mother-in-law spent some time in care last year following an accident (she is 92) and whilst checking up on finances concerning her stay, we were informed that she had paid too much money up front and was due a refund - nearly £2,000. Obviously she had no idea that she was due this and it only came to light accidentally otherwise they would have pocketed it. She cannot ring the bank and speak to anyone in her branch - its all passwords etc now and she gets very confused. One of the best bits of correspondence my father-in-law got before he was finally taken into care was a letter from the local council asking how he found the care he had received at home. How do you deal with that when you cannot see, hear properly, or even recognise your son standing in front of you. Sorry Fruit - rambled on a bit - but hope something turns up for your Mum. Could you email your MP - done that in the past.....