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AIBU

To believe Delivery men should be able to find my house!

(32 Posts)
MiniMoon Tue 01-Feb-22 17:01:36

I subscribe to a monthly fishbox. Today is delivery day, and I had a message to say that it had been delivered to my porch.
My husband and I were sitting in our lounge and neither of us heard anyone at the door.
I looked at the photo to see where he had left it. We didn't recognise the place, a wall and a flat surface.
DH went out to scout the neighbourhood. He found our fish round the back of the house next door on top of a bin.
This is a package of perishable goods. Wouldn't you think that he would make more of an effort to find the right house?
Since I started getting the fishbox it's only once been delivered to me personally.
I have made arrangements for DPD to call me tomorrow as this is unacceptable.
Okay, rant over. Thank you.

biglouis Wed 09-Feb-22 10:26:25

Our house is not easy to find as there is a fault on the GPS! I get phone calls from couriers who dont know the area and they are all sitting in the same place looking for a road which does not exist to cut through to my estate.

The main courier firms and the supermarkets seems to manage well but its the little "nicky nobody" companies who come unstuck. And one or two new Tesco drivers had problems during the lockdown. Now I always have my mobile handy in case someone needs me to give them instructions.

Amazon used to be the worst for leaving packages in/behind the bin etc but I find they have improved a lot now that you can give them instructions of where to leave the package if you are not in.

biglouis Wed 09-Feb-22 10:29:10

Get a "ring" type doorbell as it can be valuable evidence that they did not call when they said they did! With mine I can see right down the street although it does not begin recording until someone begins to walk up my path.

yggdrasil Wed 09-Feb-22 14:22:06

Once when I lived in a different town, I ordered a record player. After a while, when it didn't arrive, I complained, and was sent a replacement.
All my rubbish bins etc lived on the service road accessed from the back of the house. I expected deliveries to be to the front door. Down a side passage I had a black bin from a previous house, used when I moved but never since.
It was several months later, when a curious grandchild had a look, that we found the original record player. Far too late to query or return, I gave it to him as he found it smile

welbeck Wed 09-Feb-22 14:42:06

did you watch
<sorry we missed you>
was on bbc2 sunday evening last.

chocolatepudding Wed 09-Feb-22 16:08:25

We sadly demolished our old cottage and built a new house, only 100 yards from a very low railway bridge. Every order went out with a set of delivery instructions to avoid the low bridge and included our mobile phone numbers. One of the best stories was of a driver from 200 miles away arrived in his 40 ton articulated truck, as he got down from the cab he asked who wrote those delivery instructions? I quietly said DH and I had - was there a problem? No he said best delivery instructions I have ever had. Would you like a cup of tea I offered oooh yes please he said.
However some drivers didn't read the instructions in time. A crane had to reverse a long way on the other side of the low bridge and one steel delivery driver was very rude to DH, We still send out delivery instructions as the low bridge is hit on a fairly regular basis, it is only 2.4 metres 8 ft 3 inches high.

Pammie1 Wed 09-Feb-22 16:50:59

I’m with others on here. Put a truthful review on Trustpilot, and complain to the companies that use the couriers. I’ve done it a couple of times and always had an offer of contact/resolution in response.

We live in a through road and there is a gardens, a close and a crescent, all with the same name, branching off it. We all get mail and parcels addressed to the house numbers at the other addresses and have each others’ phone numbers to arrange to pick up errant mail - it’s not just Royal Mail either, it’s most of the couriers. We’re all different postcodes too, so it makes you wonder.

I was sitting in the kitchen at around 7.30am on Saturday - a couple of steps away from the front door. My mobile phone pinged with a text from Royal Mail to say that they had tried to deliver a parcel at 7am that morning and there was no reply. Went to the door and there was no calling card. Checked the Ring doorbell footage and there were no callers. A complaint to RM was met with a generic reply which told me nothing - was it that they had tried to deliver to one of the other addresses and left the calling card there, or was it a delaying tactic because they couldn’t meet the time constraints for the delivery service - or perhaps that the postman was running late and just didn’t make the delivery. We’ll never know. They failed to deliver on the redelivery date I chose too. When I rang, the adviser said he would rebook it for me as the online system wasn’t reliable !! Why does this not surprise me ?