This might sound rather trivial in the great scheme of things but has anyone ever had to complain about a Hermes delivery and how did you go about it? I've searched the website and can find NO WAY of registering a complaint! Problem is,I was expecting a parcel this morning but had to go out so I opted for it to be left with a neighbour by registering it through their proper channels. The parcel was just left by my door and no attempt was made to try the neighbours house!
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