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Octopus Energy

(32 Posts)
Kate1949 Fri 30-Jun-23 17:43:39

Has anyone any experience of this company please? We are looking to change suppliers and have been looking at Octopus. I would be grateful for any thoughts/experience of them. Thank you.

Jaxjacky Fri 30-Jun-23 20:32:53

I moved us a couple of weeks ago before Shell sell their utilities business, we may have been on a mandatory transfer to someone I didn’t want.
I think, by reading this, I’ve done the right thing.

annsixty Fri 30-Jun-23 20:38:20

I just have to check if I am tied in with EDF and any exit charges and then I will start the process.

Kate1949 Fri 30-Jun-23 20:39:26

Thanks everyone. We have started the process.

Cabbie21 Fri 30-Jun-23 21:01:51

You won’t regret it. They are an excellent company and billing is very clear.

vegansrock Fri 30-Jun-23 21:10:27

Another thumbs up from me.User friendly emails and website. Easy to get a refund.

Katie59 Fri 30-Jun-23 21:17:13

Octopus is easily the most transparent and informative energy company they put the rest to shame. I’ve been with them for 2 yrs and will not be changing.