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Online shopping from Tesco

(34 Posts)
CariadAgain Thu 30-Jan-25 13:56:00

Wondering about whether to open an online account with Tesco or no - given that I'm very wary of online shopping in the main. However, right now - and I think I've broken a toe and walking is painful and not sure how long it's going to take before getting back to normal.

What are peoples experiences of getting their shopping online from Tesco? Good, bad or indifferent.

First and foremost question in my book being re Internet security. But I'm also concerned with whether people get the same quality of goods as they'd pick out for themselves in person (eg fruit/vegetables/dairy being fresh).

OldFrill Fri 31-Jan-25 00:24:03

CariadAgain

Oopsadaisy1

CariadAgain

Thanks for that hint about not saving credit card details on site.

That would make me feel a lot safer to put in my order and details - then promptly cancel those details the second I could see my order had safely gone through. I presume that it's easy enough to figure out at what point you've ordered everything you want to/payment taken and that's the end of that transaction?

They take the payment when the goods are delivered, but take the authorisation when you have completed the order.

I'm a bit confused by that - re authorisation on one hand and taking payment on other hand.

Does that mean I couldnt put in all my details/my shopping list/my credit card number and then see a thing saying "Yep....got it....we're good for the money" and then promptly delete my credit card number?

When you've place the order they pre-authorise the future charge with your bank. Then it doesn't matter if you delete your card, the preauthorisation will remain. They will charge you once the items have been "picked" as the final bill may be more or less than stated on your order (due to weights of loose goods, discounts applied or cancelled between ordering/picking, goods not available/substitutions. Likewise if you refuse items on delivery the cost can be refunded. Deleting your card doesn't prevent Tesco from charging/refunding to your account.

V3ra Fri 31-Jan-25 00:38:44

I wouldnt need to have a "pre-paid delivery package". I have goods I've ordered generally left in my conservatory - as I found I was waiting in for them and I'm blowed if I'm going to do that.

I think you would have to confirm with Tesco that they would be happy to leave your order if you weren't at home.
They deliver seven days a week in one hour slots from 8am to 10pm so there's probably a time you could be at home for!

A Tesco clubcard will get you some good discounts on your shopping.

OldFrill Fri 31-Jan-25 01:35:01

You need to be in, or someone has to, as you need to sign for the delivery.

JamesandJon33 Fri 31-Jan-25 11:51:12

I have had many, many deliveries and never signed for a one. Though someone must be in to collect the shopping in .

vickymeldrew Fri 31-Jan-25 12:03:15

My experience of Tesco food deliveries is excellent. On time. Efficient. Polite. Long dates on food.
Much better than I had assumed they would be.
Card is debited the day order is delivered as by then the has been ‘picked’.
You will wonder why you ever went to the shop, stood in a queue for however long and lugged everything home yourself !
Try it…..

Crossstitchfan Fri 31-Jan-25 12:08:58

Tizliz

Look in the store and see if there are ‘pickers’, quite easy to spot as they have BIG trolleys. My delivery comes from the store about 45 miles away not the local one.

Sorry, but what is the point of this?

Tizliz Fri 31-Jan-25 12:20:58

Crossstitchfan

Tizliz

Look in the store and see if there are ‘pickers’, quite easy to spot as they have BIG trolleys. My delivery comes from the store about 45 miles away not the local one.

Sorry, but what is the point of this?

Trying to work out which store the deliveries come from

CariadAgain Fri 31-Jan-25 12:21:16

Thanks everyone. I've got the system clear in my mind now as to how it operates.