Online shopping from Tesco

Thanks everyone. I've got the system clear in my mind now as to how it operates.

Crossstitchfan

Tizliz

Look in the store and see if there are ‘pickers’, quite easy to spot as they have BIG trolleys. My delivery comes from the store about 45 miles away not the local one.

Sorry, but what is the point of this?

Trying to work out which store the deliveries come from

Tizliz

Look in the store and see if there are ‘pickers’, quite easy to spot as they have BIG trolleys. My delivery comes from the store about 45 miles away not the local one.

Sorry, but what is the point of this?

My experience of Tesco food deliveries is excellent. On time. Efficient. Polite. Long dates on food.
Much better than I had assumed they would be.
Card is debited the day order is delivered as by then the has been ‘picked’.
You will wonder why you ever went to the shop, stood in a queue for however long and lugged everything home yourself !
Try it…..

I have had many, many deliveries and never signed for a one. Though someone must be in to collect the shopping in .

You need to be in, or someone has to, as you need to sign for the delivery.

I wouldnt need to have a "pre-paid delivery package". I have goods I've ordered generally left in my conservatory - as I found I was waiting in for them and I'm blowed if I'm going to do that.

I think you would have to confirm with Tesco that they would be happy to leave your order if you weren't at home.
They deliver seven days a week in one hour slots from 8am to 10pm so there's probably a time you could be at home for!

A Tesco clubcard will get you some good discounts on your shopping.

CariadAgain

Oopsadaisy1

CariadAgain

Thanks for that hint about not saving credit card details on site.

That would make me feel a lot safer to put in my order and details - then promptly cancel those details the second I could see my order had safely gone through. I presume that it's easy enough to figure out at what point you've ordered everything you want to/payment taken and that's the end of that transaction?

They take the payment when the goods are delivered, but take the authorisation when you have completed the order.

I'm a bit confused by that - re authorisation on one hand and taking payment on other hand.

Does that mean I couldnt put in all my details/my shopping list/my credit card number and then see a thing saying "Yep....got it....we're good for the money" and then promptly delete my credit card number?

When you've place the order they pre-authorise the future charge with your bank. Then it doesn't matter if you delete your card, the preauthorisation will remain. They will charge you once the items have been "picked" as the final bill may be more or less than stated on your order (due to weights of loose goods, discounts applied or cancelled between ordering/picking, goods not available/substitutions. Likewise if you refuse items on delivery the cost can be refunded. Deleting your card doesn't prevent Tesco from charging/refunding to your account.

I've been using Tesco home deliveries for years snd have been extremely pleased with them. They come on time, the drivers are helpful and polite. They rarely have to substitute and they are always sensible substitutes. I have a delivery saver which makes it much cheaper. Of you have any problems with the food you can ring up and they always apologise and immediately grant a refund.

I use Tesco for home delivery about once a month . Found it costs less to pay per order and choose a time when it is only £3 . I love making an order about a week before delivery and adding to it or removing items when the price might flucuate. I choose a couple of meal deals so get main course , a veg , a pudding and a bottle of wine for £12 . We had the fish pie to-night and it is good. I used to pay for a year's delivery in advance when you got to use Tesco vouchers and you got three times the value but they stopped that. I refuse all substitutions. We live 5 miles from a Tesco store.

Oopsadaisy1

CariadAgain

Thanks for that hint about not saving credit card details on site.

That would make me feel a lot safer to put in my order and details - then promptly cancel those details the second I could see my order had safely gone through. I presume that it's easy enough to figure out at what point you've ordered everything you want to/payment taken and that's the end of that transaction?

They take the payment when the goods are delivered, but take the authorisation when you have completed the order.

I'm a bit confused by that - re authorisation on one hand and taking payment on other hand.

Does that mean I couldnt put in all my details/my shopping list/my credit card number and then see a thing saying "Yep....got it....we're good for the money" and then promptly delete my credit card number?

Make the authorisation?

CariadAgain

Thanks for that hint about not saving credit card details on site.

That would make me feel a lot safer to put in my order and details - then promptly cancel those details the second I could see my order had safely gone through. I presume that it's easy enough to figure out at what point you've ordered everything you want to/payment taken and that's the end of that transaction?

They take the payment when the goods are delivered, but take the authorisation when you have completed the order.

Tizliz

Look in the store and see if there are ‘pickers’, quite easy to spot as they have BIG trolleys. My delivery comes from the store about 45 miles away not the local one.

Quick check - the big one is 28 miles away.

Add that I've not spotted people looking like "pickers" in the local shop - just other shoppers with same size trolleys as me and shelf-stackers.

Looks promising then....

We have had Tesco for years. Have tried others but much prefer Tesco. The drivers are excellent. Substitutions are usually excellent but you can always decline them; if the substitution costs more you just pay the original price. Any problems, such as a short shelf is usually pointed out by the driver but if not we ring up and they refund.

Look in the store and see if there are ‘pickers’, quite easy to spot as they have BIG trolleys. My delivery comes from the store about 45 miles away not the local one.

Shucks re the free delivery not covering here. It looks from post above that it would be £3.99 for a whole month? - even though I'd probably have 3 or 4 deliveries during that time. So I guess that's not bad.

I've just been refreshing my memory on the Tesco online website - and thought of another advantage. I'm used to a - very wide - choice of food available prior to moving here and I can see that online shopping would make a bit more choice available to me than I have currently (plus point).

It's a "Tesco Superstore" in the little town I'm in and they don't have the full Tesco range there - but there is a huge Tesco reasonable driving distance away and so can I assume that they'd choose my stuff from the bigger shop (ie to make sure the customer can get the stuff their smaller shops don't have)? It would take them 5 minutes to drive from their smaller nearby store to my house - but 30-40 minutes to drive from their bigger store to here. But I do see Tesco delivery vans delivering to some houses round here - so I guess they just take the lot from their bigger store - rather than having to tell customers frequently "Sorry - you can't have x, y, z - as the one near you doesn't have that in its range". Thinks - I can mentally taste that papaya now - eg that's one thing I can never find in their nearby store....

It looks like free delivery is in Ireland only

b) Delivery addresses must be in areas of Ireland (this excludes Northern Ireland) which are serviced by the Tesco.ie delivery service. Details of these areas are available on this Site or by calling 1800 248 123

I've just had my order from Tesco's. Everything present and correct and a friendly young man who carried my order into the kitchen and helped me unpack. All this for £3.99 per month.

I use Tesco regularly and can recommend them. Always deliver on time and have everything I ordered.

I used to use Ocado but now use Tesco.. there are rarely substitutes and they are always cheaper than Ocado, especially if you have a Tesco card.. but the thing I like most are the absolutely delightful, helpful delivery drivers who carry everything through to my kitchen..

Thanks for that hint about not saving credit card details on site.

That would make me feel a lot safer to put in my order and details - then promptly cancel those details the second I could see my order had safely gone through. I presume that it's easy enough to figure out at what point you've ordered everything you want to/payment taken and that's the end of that transaction?

NonGrannyMoll

If you don't mind a lucky dip of delivery times within a 4-hour slot, you can get a Tesco delivery very cheaply without buying a pre-paid delivery package. It's worthwhile shopping around and doing the sums comparing the cost of delivery packages and dividing it by the number of deliveries you'd want per month. Also, somebody told me yesterday that Tesco's delivery is free to people over 65. I need to look into that myself as I have a delivery coming tomorrow which they're charging me £3 for!

Thanks all.

I like the sound of that - ie free deliveries for over 65's - given that I'm in my 70's.

I wouldnt need to have a "pre-paid delivery package". I have goods I've ordered generally left in my conservatory - as I found I was waiting in for them and I'm blowed if I'm going to do that.

I’ve been using them for seven years most weeks, no problem as others have said.
90% of my shopping is done online across various sites, just keep your wits about you.

Don’t save your credit card details on the site, it means you have to input them each time, but it only takes a minute to do it.
If anything you receive has a short date on it or is squished or bad, call them up and they will refund you the cost, I always take a photo in case they want proof, so far they havent.

They will carry the crates through for you and wait or help you to unpack them onto a table or worktop, TBH all of the supermarkets will do this for you, we often use Morrisons rather than Tesco and rarely have substitutions or missing items.