Hi Phoenix, I heard you on the radio without realising it was you. I admired you for speaking so movingly of Jack, without breaking down. It has stayed in my thoughts, and then I heard the message the next day that the recording had gone. So sorry.
Hope you can have get yourself a copy of the family video to keep for yourself, which you may feel able to watch someday. Don't suppose any of his friends have any video of him in more recent years on their phones?
Made me think of my Dad and hear his voice in my mind, so comforting and lovely. My sister has some video of him, and sometime I want to watch it back.
Best wishes in the job and hope things improve/or you get something better.