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Coronavirus

Supermarket delivery success

(43 Posts)
lincolnimp Wed 01-Apr-20 23:55:28

Like many of you, I have been trying for the last weeks to get a delivery slot from several supermarkets. I can't even get through to register as vulnerable.
Today I tried Iceland---not somewhere I would normally look--because I heard that someone else had been successful.
Sure enough, registering as someone in their vulnerable group---over state pension age---was easy on line, and I am having a delivery tomorrow.
True, the choice is limited, but sufficient to feed us

Nandalot Thu 02-Apr-20 14:29:34

We have just been told by Tesco after we have had online deliveries for years with them that they are stopping our delivery account so that they can prioritise vulnerable customers. Fair enough, but we are both over 70, both with asthma and high blood pressure, I thought we might have come in that category. Have tried to contact them but it is a circular chase which leads nowhere.... Really frustrated.

lincolnimp Thu 02-Apr-20 16:58:56

Just received my delivery, almost all there, including a 4 pint skimmed milk, which has been impossible to find in this area for at least 2 weeks

tanith Thu 02-Apr-20 17:18:12

My Tesco delivery came not in bags but it was fine, no blue milk or antiseptic wipes but everything else was there including Easter eggs I ordered for the girls. I was so grateful the driver said they are taking on lots more drivers so the slots should be more soon.

BlueSapphire Thu 02-Apr-20 17:30:40

Sainsbury's emailed me to tell me I was on their 'list' and am thankful to have had a delivery every week, and have a slot for next Monday. My substitutions have been ok so far.
But I was told today I could only have one steak - how do they know I don't have a partner? We could have been planning a steak dinner for the two of us!

avitorl Fri 03-Apr-20 10:47:11

Iceland order delivered today and I'm so pleased that most items have arrived. Missing items were powdered milk and toilet rolls and some subsituted items but very grateful to get what I did.

Grandad1943 Fri 03-Apr-20 11:21:16

Here in North Somerset supplies within the supermarkets themselves are improving rapidly. I believe that the situation is similar in many parts of the country.

So, if you cannot obtain a delivery slot to go directly to a supermarket could now bring all you require. If you are unable to shop yourself due to being in a vulnerable group there seem to be very many volunteer groups out there now who are only too willing to carry out shopping duties for others.

I think we should all thank the superhuman efforts of all those working in the specific food and supermarket distribution centres along with the truck delivery drivers for all they have done to keep up supplies into the supermarkets in the face of wholesale panic buying.

Certainly a big thank you from me.

Pikachu Fri 03-Apr-20 11:37:16

Nandalot if you have a Nectar card try contacting Sainsbury’s they seem to be better organised.

Saxifrage Fri 03-Apr-20 14:03:11

Iceland Success! Thank you to those above that encouraged me to try Iceland again just now. I have got a delivery for tomorrow evening. I hope I can relieve my kids of some of the shopping burden now.

MaggyM Fri 03-Apr-20 20:07:35

I too have become very frustrated trying to arrange grocery deliveries - not considered eligible as not in Gov.Uk list. I was starting to panic then heard Iceland had free slots. Joined immediately, very straightforward, ticked ‘elderly’ box and was given a delivery slot for Sunday. Good selection of of fresh vegetables and dairy products. Very easy order form to navigate. Impressed

Oopsminty Fri 03-Apr-20 20:11:55

I do like the Daily Mash

www.thedailymash.co.uk/news/food/man-snaps-up-morrisons-delivery-slot-in-december-2021-20200403195125

kathsue Fri 03-Apr-20 20:53:03

So glad I saw this thread. I've been trying my usual asda site every day but I've now got an Iceland delivery coming on Sunday. smile

avitorl Sat 04-Apr-20 15:57:23

Please don't judge me! But this might be of interest to some.I placed an order with Drinks Direct on Thursday and received my order yesterday,Friday

AGAA4 Sat 04-Apr-20 16:05:43

At last I have a delivery from Iceland coming later today thanks to this thread.
I am not at all happy with Tesco. I have been having online orders for years. I am over 70 with a health condition but neighbours who have not been customers are getting orders every week.
Why is this I wonder? Sainsburys were being loyal to their usual customers and they were getting their online slots.

Gagagran Sat 04-Apr-20 16:22:10

It seems to me that the supermarkets have caused a lot of the problem themselves. When people started stockpiling, they reduced their opening hours drastically, ostensibly to give them more time to stack their shelves.

Now it has been reported that stockpiling has stopped to a large degree as shoppers have realised that stocks are available. If the supermarkets returned to their normal opening hours therefore, shoppers would go back to their normal pattern of shopping and the horrendous queues to get in would disappear. Social distancing would still need to be followed but people could have more confidence in finding a quieter shopping time.

The online and click and collect availability has been rarer than hen's teeth and there must be many people lucky enough to have managed to get one but who do not really need one. The over 70s with health issues should be first inline for them but despite obeying the instruction to stay at home, they (and I include myself and DH) have no option but to brave the queues to shop once a week.

Last Wednesday we went to the hour set aside for over 70s and vulnerable, at our Tesco Extra, only to find two huge queues snaking round the car park with all sorts of ages there and no-one organising it. No notices saying what we should do so we gave up and left. We shall need to try again in the coming week and the thought fills me with dread but I now have quite a list of stuff we need so it will have to be done. I wish I knew when the quieter times would be. I'd go in the middle of the night if only they would revert to 24-hour opening!

BBbevan Sat 04-Apr-20 17:41:15

I have just received a phone call from Sainsbury’s. It toldmeI had been identified as an elderly and therefore vulnerable person. I may have 1 delivery slotaweek. Hurrah

BlueSky Sun 05-Apr-20 08:47:53

Just heard that now Spar does home deliveries you don't need to be elderly or disable. You phone your order, give your card number and they deliver on your doorstep. If you are able to collect they will bring your bags to your car. Fantastic service even if you are not computer literate!

BlueSky Sun 05-Apr-20 09:42:21

Re: Spar please check with your local store first. They should be available nationwide soon but I wouldn't want to give you the wrong info.