Hthb ....welcome. You are in the right place to get support, understanding and suggestions for what to do that you can consider. Generally people are honest and try to be helpful.
By writing to you your daughter is trying to explain the problems from HER perspective. It seems that she needs to hear you apologise that those situations arose. She doesn't want to hear why they happened, why you couldn't stop them happening, why it was out of your control. She wants you to hear how it was for her and how she feels about it. That is really hard for you I imagine as you, absolutely understandably, want and need to put your perspective and to explain
So as far as I can see if you want to prioritise continuing contact with your daughter/grandchildren your best response is to listen, really listen, without interrupting.
Then you have a choice of simple and short responses that let your daughter FEEL heard:
*I am sorry that happened to you
*I am sorry that you experienced that
*I am sorry that I got that wrong for you
*I understand that you are angry
*I understand that you are angry with me
*I understand that you think I should have ....
You could use the same phrases in a letter in reply to her letters maybe.
The point with these responses is that you are telling her that you have heard what she has said, that you understand what she has said and that you are sorry for what she experienced/feels etc
You are NOT using words like "..but I had to..." "..but I couldn't because..." "...but that wasn't my fault..." etc.
I know how hard this would be to do because of course we all want to explain, to put our perspective etc. I am just saying that if you want to try and avoid driving her away and her walking away completely this seems, from what you have told us, to be the "safest" approach to take.
I am so sorry that you are going through this. Others will I know have helpful and understanding advice for you too. Take it all and use it all to help you see a way through that works for you
